Security Officer - Front Desk Checkpoint

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Front Desk Checkpoint in Chester, PA, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join Allied Universal at a busy healthcare location as a Front Desk Officer, where you will welcome visitors, manage access control and badge checks, and support a smooth check-in experience. You will monitor the lobby area, communicate with staff and guests, and document security-related activity as needed. Bring your service mindset to a team that is agile, reliable, innovative, and people-first, delivering through teamwork and integrity.

Position Type: Full Time

Pay Rate: $18.50 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to patients, visitors, and staff at a healthcare front desk by carrying out security-related procedures and site-specific policies, and/or assisting with emergency response activities when appropriate.
• Monitor access points from a stationary post, greet and direct visitors, and help to deter unauthorized entry by verifying identification and/or appointment information per site procedures.
• Manage visitor processing, including sign-in logs, issuing temporary credentials, and coordinating with onsite departments for approvals and escorts as required.
• Respond to incidents and critical situations in a calm, problem-solving manner, including de-escalating conflicts and notifying appropriate personnel and/or emergency services per post orders.
• Complete security-related reports and shift documentation, communicate notable activity to Allied Universal leadership and onsite contacts, and support audits by maintaining accurate records.

Minimum Requirements:

• Be at least 21 years of age.
• Being comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Access control and/or badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.