Quality Specialist III

Carpenter Technology Corporation is a leading producer and distributor of premium specialty alloys, including titanium alloys, nickel and cobalt based superalloys, stainless steels, alloy steels and tool steels. Carpenter's high-performance materials and advanced process solutions are an integral part of critical applications used within the aerospace, transportation, medical and energy markets, among other markets. Building on its history of innovation, Carpenter's wrought and powder technology capabilities support a range of next-generation products and manufacturing techniques, including novel magnetic materials and additive manufacturing.

Principal Purpose of Position:

• Proactively improve process and product Quality at Carpenter to increase First Time Through (FTT).

• Establish Critical to Quality measures (CTQ), Key Process Characteristics (KCC), Key Control Characteristics (KCC), control plans and FMEA.

• Increase customer satisfaction by reducing claims, remakes, scrap, and deviations from standard work.

• Establish framework for gathering and synthesizing data to effectively detect and solve quality issues to prevent recurrence using appropriate quality strategies, tools, and techniques.

• Stabilize processes and implement process controls (SPC) to establish and maintain process capability using statistical methods.

• Develop expertise in inspection, measurement and sampling methods and lead efforts for method improvements. (MSA)

• Along with Quality Manager, maintain policies and procedures related to AS9100, AS9120, Nadcap, ISO9001 and other related standards. Provides training on quality systems. Maintain the company's conformance to the standards and internal audit processes. Leads 3rd party and customer audits when required. Prepares documents for required management reviews.

• Review supplier audit findings to communicate their performance and discuss corrective measures, as necessary.

• Maintain a central Quality records database and ensures integrity of the data and data accessibility. Maintain customer required documents including PPAP's, VAP's, and Control Plans. Maintain systems and procedures for containment of non-conforming materials and products throughout the company. Assists in the completion of quality audits for Carpenter companies, customers, and third parties. Ensure that internal and customer corrective actions as well as customer claims are resolved in a timely fashion.

• Maintain supplier quality representative (SQR) requirements, as required by certain customers.

• Perform all other duties and special projects as assigned.

Dynamet Specific Duties

• Maintain data tables for claims, corrective actions, and other quality system specific requirements. Sustain a Teams based accountability process for quality systems and CAR resolution.

• Completes customer surveys and assists in the management of internal and customer specifications. Ensure that internal and customer corrective actions as well as claims are resolved in a timely fashion.

• Manages claims including communicating return of materials and assists others in the proper administration of claims processing. Oversees the administration of the document control system and ensures training records are being maintained properly. This includes overseeing the administration of third-party document storage for quality. Manages the process change approval process including communication to appropriate commercial personnel for notification to customers.

• Maintains the critical vendor approved supplier list, approves new vendors, and maintains their survey responses or certifications documents. Reviews outside processor chemistry certification reports to Dynamet and other incoming material certificates. Oversees the calibration system. Oversees the disposition of material from nonconformance reports. Responsible for verifying validation of new equipment and equipment relocations are completed in accordance with quality standards.

Education and/or Training:

• High School required; 4-year college preferred.

Relevant Work Experience:

• 4+ years of experience required.