New

Healthcare Operation Specialist

TEKsystems
$19.00 - $20.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Wisconsin, Fort Atkinson
Mar 14, 2026
About the Role We're seeking a detailoriented, patientfocused Operations Specialist to support our PAP (CPAP) therapy services in Fort Atkinson. You'll be the first point of contact for patients-greeting walkins, answering phones, verifying insurance, scheduling, and completing light operational tasks. This role is ideal for someone with strong frontend customer service skills who enjoys working independently in a small, supportive office. Schedule: Monday-Friday, 8:30 AM - 5:00 PM Dress: Business casual What You'll Do Patient Support & Customer Service (60%) * Greet and assist walkin patients with a focus on CPAP/PAP services. * Provide basic product training and education on PAP equipment. * Deliver excellent inperson and phonebased customer service. Phone & Scheduling (30%) * Handle inbound calls and respond to patient inquiries. * Perform insurance verification and schedule appointments. * Act as a backup to reception/customer service as needed. Order Entry & Admin (10%) * Enter sales orders and patient data accurately into the system. * Assemble PAP products; manage inventory (put away stock, track supplies). * Maintain accurate records and support general administrative tasks. Collaboration & OnCall * Partner closely with the onsite PAP Technician and CSR. * Participate in a potential oncall rotation after the contract period (latest shift ends at 8:00 PM, approx. 2O per month). Qualifications * High school diploma or equivalent. * 2+ years in customer service or operational support. * Previous office environment experience required. * Strong computer and data entry skills with high attention to detail. * Excellent phone etiquette and interpersonal skills. * Ability to work independently in a slowerpaced environment while staying productive. * Experience with insurance verification and scheduling preferred. * Prior healthcare or DME experience is a plus. Job Type & LocationThis is a Contract to Hire position based out of Fort Atkinson, WI. Pay and BenefitsThe pay range for this position is $19.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in Fort Atkinson,WI. Application DeadlineThis position is anticipated to close on Mar 26, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.