Administrative Assistant Veterans Services Center

Starting Pay:

Position Description:

The Administrative Assistant, Veteran Services Center acts as the primary point of contact for the Veteran Services Center, responsible for greeting visitors, answering, screening, and routing phone calls, and managing front-desk administrative tasks. This position is also responsible for monitoring office security, handle correspondence/mail, manage calendars, and ensure the reception area is organized, providing essential customer service and support.

Essential Duties and Responsibilities:

• Responsible for receptionist duties, including welcoming and assisting visitors to sign in with the SINE visitor management software, answering, screening, and forwarding phone calls

• Provides tours of the Veteran Services Center for first-time visitors

• Receives all deliveries, sorts, and distributes incoming mail

• Work with partners in the community to schedule space within the Center

• Schedule and deconflict volunteer hours within the Center

• Create and manage event flyers (physical & digital) within the Center

• Maintains a clean, professional reception area

• Assists with event space set-up/tear-down

• Maintains regular and consistent in-person attendance

• Performs other related duties, as needed

Minimum Qualifications (Education, Experience, Skills):

• 1-2 years of experience as an administrative professional

• Strong customer service orientation

• Must be proficient in Microsoft Word, Excel, PowerPoint, and Outlook

• Ability to multitask and work in a fast-paced environment

• High attention to detail and accuracy

• Ability to speak and read English proficiently

• Military credentials preferred

• Ability to pass a background and drug screening, as applicable for the position

Reasonable Accommodation Statement:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:

• 5 Medical Plans
• Employer Funded Health Reimbursement Account (HRA)
• 3 Dental Plans
• Vision Plan
• 401K
• Employer Paid Life Insurance
• Employee Assistance Program (EAP)
• Paid Time Off; Sick and Vacation
• Paid Holidays
• These are just a few highlights of our key benefit offerings!

Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.

Goodwill of Monocacy Valley is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.

Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Monocacy Valley at 1-833-624-0920 option 6 or leaves@goodwillaz.org if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.

For questions about your application or employment with Goodwill of Monocacy Valley, please contact our Candidate Support Line at 1-833-624-0920, option 5.

PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" or @gimv.org", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website (https://www.cisa.gov/be-cyber-smart/campaign) to learn how to report it.