Collections Specialist - Houston, TX

Collections Representative
Location: Houston, TX
Schedule: Monday-Friday, 8:30 AM - 5:30 PM (9/80 schedule option available). Some overtime and occasional weekends may be required.

Key Responsibilities

• Manage collection efforts on overdue accounts, including investigation and follow-up
• Handle a high volume of calls and emails with customers and internal teams
• Maintain accurate customer records and document all correspondence
• Review accounts, determine reasons for non-payment, and negotiate payment plans
• Monitor and release/hold orders based on credit status
• Partner with the credit team on account updates and financial reviews
• Build strong relationships with customers and internal departments

Qualifications

• Must live within 60 miles of our Houston office
• 1-3 years of B2B collections or customer service experience preferred
• Strong communication and negotiation skills
• Proficiency in Microsoft Outlook and Excel
• Strong attention to detail and organizational skills
• Ability to multitask and work in a fast-paced environment
• Professional demeanor with a positive, team-oriented attitude

At RelaDyne, you'll find more than just a job-you'll build a career with a company that values people, teamwork, and growth. Apply today and help drive the future of reliability.

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Equal Opportunity Employer/Disability/Veterans

RelaDyne, and its affiliates, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, sex, age, gender identity, sexual orientation or identity, genetic information, status as a protected veteran, status as a qualified individual with disability, or any other protected class status.

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