Pool Host-Seasonal PT

Omni La Costa Resort & Spa

Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation's best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle.

At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you're passionate about hospitality, Omni La Costa may be your perfect match.

Overview:

The pool host is responsible for facilitating a seamless check-in experience for guests and members at all pool entrances.

Responsibilities:

• * Report for scheduled shifts on time and in assigned uniform.
• * Ensure resort guests have an exemplary experience through warm welcomes, anticipatory service and fond farewells.
• * Ensure all areas are clean, particularly the entrance.
• * Responsible for set-up and break-down of towel stations. Ensure all activity areas are well maintained and clean.
• * Assist Pool Guest Service Agents as needed by emptying towel bins and ensuring pool areas are free of debris and trash.
• * Re-stock towels and other supplies related to the operation; ensure appropriate rotation and prevent shortages.
• * Assist in enforcing guest-related pool policies and standards.
• * Enforce slide height requirements at the Splash pool.
• * Provide a proper wristband to all guests and members as they enter the pool deck.
• * Verify guest/member status of each guest upon entry.
• * Perform appropriate charges as needed. Utilize the point-of-sale system and run all necessary reports. Follow end of shift balancing.
• * Responsible for checking guests into cabanas, as well as escorting them to their assigned cabana. Communicate all arrivals to Food & Beverage team.
• * Request identification from guests entering Edge pool appear under the age of 30.
• * Be able to help guests and members with any request or know where to direct them.
• * Work safely and follow all Omni Safety and Loss Prevention standards.
• * Perform other duties as assigned by leadership.

Qualifications:

• * Must have a flexible schedule and be available to work weekends and holidays, including Memorial Day, Fourth of July and Labor Day
• * Candidates are preferred to be 18 years or older; however, applicants who are 16 or older may be considered.
• * Excellent communication skills.
• * High energy with a service mindset and a Can-do attitude
• * Conversational English-speaking abilities required.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.