Job Title: Product Designer
Location: New York City, NY (Hybrid - Onsite 1x/week (Tuesday, Wednesday, or Thursday)
)
Duration: 6 months (possibility of conversion)
Job Responsiblities:
UX Design Delivery in an Agile Sprint Cadence
- Lead a design pod focused on a large project initiative and/or Purchase Experience workflows
- Partner with Product Managers and Engineers to shape roadmaps and sprint plans (discovery, design spikes, refinement, sprint planning, and retros)
- Translate customer and business requirements into experience outcomes, user stories, and acceptance criteria
- Deliver designs ahead of development: user flows, wireframes, high-fidelity UI, prototypes, and detailed specifications for build and QA
- Support teams during build by answering questions, reviewing implementations, and driving design QA
Must haves:
- 5+ years of digital product design experience; portfolio or case studies required
- Comfortable operating in highly complex environments, bringing structure, clarity, and precision to data-heavy, compliance-driven experiences.
- Agile collaboration with engineering from discovery through delivery
- Strong UX, interaction, and visual design skills
- Proficiency with Figma and modern prototyping tools
- Research and data-driven decision-making
- Strong stakeholder communication and facilitation skills
- Accessibility knowledge (WCAG) and inclusive design practices
- Experience designing AI-powered and automated features, with awareness of Responsible AI principles and privacy-by-design best practices
Own Experiences End-to-End
- Own core workflows and moments that matter, including:
- Landing/home experiences
- Navigation and search
- Product discovery and consideration
- Client and policy views
- Applications, underwriting touchpoints, and post-purchase confirmation
- Task-based servicing
- Forms and document flows
- Notifications, status/confirmation states, and error/recovery patterns
- Design for clarity and trust within complex, regulated environments
- Balance usability, efficiency, accessibility, and compliance
- Partner with Content Strategy, Legal, Compliance, and Accessibility to ensure accuracy and production readiness
Use Research and Data to Drive Decisions:
- Identify friction points and opportunities using qualitative and quantitative signals (task abandonment, time-to-complete, error rates, rework, call drivers)
- Plan and run usability testing, concept testing, and iterative evaluations
- Translate findings into prioritized improvements
- Define and track success metrics post-launch (task success, adoption, engagement, satisfaction, self-service rates)
Design AI-Related Experiences
- Identify high-value AI opportunities within a large project initiative workflows, such as intelligent search, summarization, draft communications, next-best actions, and guided task completion
- Partner with Data Science/ML, Engineering, Product, and Compliance to translate model capabilities into safe, usable experiences
- Design human-in-the-loop patterns, guardrails, and fallback paths
- Evaluate AI experiences based on usefulness, accuracy, adoption, time saved, and error reduction
- Design for transparency, trust, and protection of sensitive customer data
Experience:
- 5-6+ years of digital product design experience with shipped work
- 2+ years leading, mentoring, or operating in player/coach roles
- Strong experience with complex workflows, dashboards, portals, and self-service experiences
- Agile delivery experience from discovery through production
- Close collaboration with Engineering and cross-functional partners
Skills:
- Human-centered design, interaction design, visual design, and UX writing collaboration
- Qualitative and quantitative decision-making
- Strong facilitation, documentation, and executive-level communication
- Proficiency with Figma, prototyping tools, FigJam, or Miro
- Accessibility and inclusive design expertise
- AI/automation UX design, including prompts, inputs/outputs, and error handling
- Familiarity with Responsible AI, governance, and privacy-by-design
Education:
- Bachelor's degree in Design, Interaction Design, Fine Arts, HCI, or equivalent practical experience
Nice to Have:
- Life insurance, financial services, or other regulated industries
- Legal/Compliance partnership experience
- Experimentation, A/B testing, personalization, and optimization
- Generative AI (LLM) production experience, including evaluation and monitoring
Tools & Collaboration:
- Figma, FigJam, Jira
- Research and analytics partnership
- Data/ML collaboration
- Design system contribution
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Spectraforce Technologies
life insurance
May 05, 2026