Supervisor, Clinical Pharmacy Services

SUMMARY:

Reports to Manager, Ambulatory Clinical Pharmacy Services. Responsible for the coordination of ambulatory clinical pharmacy programs including, but not limited to, pharmacoeconomics, pharmacotherapeutics, pharmaceutical care, and drug information services. Responsible for the collaboration of multidisciplinary care teams to monitor, assess, recommend changes to, and optimize medication use in areas of therapeutic specialization. Assists in the development of therapeutic drug policy and supervises implementation of corrective strategies necessary to contain drug costs. Responsible for continuous quality improvement activities of ambulatory clinical pharmacy services. Participates in the development and implementation of Ambulatory Clinical Pharmacy Services policies and procedures and in the development of future goals and objectives for ambulatory clinical pharmacy practice in concert with Brown University Health's strategic plan.

Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect and Excellence, as these values guide our everyday actions with patients, customers and one another.
In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include:

Instill Trust and Value Differences
Patient and Community Focus and Collaborate

In addition, our leaders will demonstrate an aptitude for:

Ensure Accountability and Build Effective Teams
Drive Vision and Purpose and Optimize Work Processes

By applying core and leadership competencies, leaders help Brown University Health achieve its strategic goals.
RESPONSIBILITIES:

KEY ACCOUNTABILITIES:

• Coordinates and supervises the delivery of established ambulatory clinical pharmacy services. Reviews and analyzes services provided, develops, and implements changes to increase level of service provided and efficiency.
• Contributes to strategic planning for enhancement and expansion of ambulatory clinical pharmacy services.
• Implements and interprets relevant ambulatory clinical pharmacy policies, procedures, and standards of practice.
• Supervises the implementation and integration of patient-focused ambulatory clinical pharmacy care services in collaboration with pharmacy managers and key constituents.
• Provides input to drug and therapeutic class reviews to optimize drug use and maintain compliance with medication use guidelines.
• Coaches professional staff on pharmaceutical care and pharmacoeconomic principles to enhance safe and cost-effective medication use.
• Ensures that ambulatory clinical pharmacy services support established standards of care, meet, or exceed patient care quality standards, and consider the aging processes and human developmental stages (neonate, child, adolescent, adult, geriatric) of the patient populations served.
• Ensures that computerized systems, software programs, and specialized equipment and technologies utilized in drug information and evaluation processes are maintained appropriately.
• Participates in recruitment, retention, performance enhancement, and competency assessments in collaboration with the Manager, Ambulatory Clinical Pharmacy Services.
• Oversees and is responsible for orientation of new employees.
• Directs and oversees the coordination and development of schedules and assignments for student precepting and didactic lectures.
• Develops and administers staffing schedules to optimize efficient workflow. Ensures that day-to-day staffing is commensurate with services provided and patient populations served.
• Develops tools and standards to establish and improve competency levels of ambulatory clinical pharmacist specialists in their areas of therapeutic specialization.
• Provides guidance and direction to ambulatory clinical pharmacy personnel, in collaboration with Manager, Ambulatory Clinical Pharmacy Services.
• Participates in annual performance appraisal process for ambulatory clinical pharmacy team members.
• Tracks completion of ambulatory clinical pharmacist specialists continuing education credits to ensure they meet Rhode Island Board of Pharmacy (RI BOP) collaborative practice agreements (CPAs) requirements for the areas in which they practice.
• Responsible to provide effective written, verbal, timely, and accurate communications to staff, management, and key stakeholders, as appropriate.
• Maintains working knowledge of leading-edge developments in pharmacotherapeutics, pharmacoeconomic principles, and pharmaceutical care concepts.
• Leads relevant committees, task forces, and performance improvement teams as assigned.
• Prepares papers for presentation at professional organization meetings, submits manuscripts for publication in professional journals, and authors articles for publication on the Pharmacy Web site.
• Perform other duties as assigned.

MINIMUM QUALIFICATIONS:

PERFORMANCE STANDARDS:

Effective utilization of resources

Continuous quality improvement

High quality, high value patient-focused services

Resource productivity

Fiscal responsibility

Development and implementation of effective, quality programs

Customer satisfaction

Performance improvements year-to-year (affiliate-specific and system-specific)

Positive feedback from colleagues and staff

QUALIFICATIONS-EDUCATION:

Bachelor of Science in Pharmacy or Doctor of Pharmacy degree from an accredited college of pharmacy. Master's degree (e.g., MBA, MS, MPH) or completion of American Society of Health-Systems Pharmacists (ASHP) accredited PGY2 residency preferred.

Prior to start date, possesses current unrestricted licensure as a licensed pharmacist or as a licensed 90-day temporary pharmacist in the State of Rhode Island. Obtains full licensure prior to expiration of 90-day temporary pharmacist license, then possesses and maintains current unrestricted licensure as licensed pharmacist in the State of Rhode Island.

Successful completion of Post Graduate Year 2 (PGY-2) Residency from an accredited program in area of specialty and national board certification in area of specialty within 1 year of hire. Three years clinical experience, knowledge, and development may be considered in lieu of formal training, in which case national board certification in area of specialty or Pharmacotherapy will be required within 1 year of meeting board certification eligibility requirements.

Knowledge of pharmacy information systems, automated dispensing technology and personal computers including word processing, databases, and spreadsheet design.

Effective interpersonal and communication skills.

SUPERVISORY RESPONSIBILITY:

Supervisory responsibility up to 40 FTEs.

Pay Range:

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

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Driving Required: