Scrum Master / Project Manager

NaphCare has an excellent opportunity for a Scrum Master / Project Manager to join on-site at our Corporate Headquarters in Birmingham, AL.

This is an on-site position in Birmingham, AL with the potential for hybrid work.

U.S. Citizen or Green Card ONLY. No sponsorships or Visa transfers at this time.

We are seeking a results-driven Scrum Master / Project Manager to lead Agile delivery while ensuring successful planning, execution, and delivery of key technology and business initiatives. This hybrid role combines servant leadership with traditional project management accountability, supporting cross-functional teams in delivering high-quality healthcare and operational solutions.

The ideal candidate will balance Agile facilitation with project oversight, ensuring alignment between business goals, timelines, and technical execution in a regulated healthcare environment.

NaphCare partners with correctional facilities to provide proactive, patient-focused healthcare. We recognize that we serve a unique and diverse patient population, and our onsite teams take pride in bringing excellence in care to a population in great need. Be part of a world-class team of professionals who are revolutionizing correctional healthcare.

Agile / Scrum Leadership

Serve as Scrum Master for one or more Agile teams
• Facilitate Scrum ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives
• Coach teams on Agile principles, Scrum practices, and continuous improvement
• Remove impediments and proactively address team blockers
• Drive team accountability, transparency, and high performance

Project Management

• Plan, manage, and deliver projects from initiation through completion
• Define project scope, timelines, milestones, and deliverables
• Monitor project progress and ensure alignment with organizational priorities
• Manage risks, issues, and dependencies across teams
• Provide regular status updates and reporting to leadership and stakeholders
• Ensure projects are delivered on time, within scope, and within budget

Stakeholder & Cross-Functional Coordination

• Partner with Product Owners to prioritize and refine the product backlog
• Collaborate with IT, operations, clinical, and business teams
• Act as a liaison between technical teams and non-technical stakeholders
• Support change management and user adoption initiatives

Continuous Improvement & Governance

• Track and analyze Agile and project metrics (velocity, burndown, KPIs)
• Identify opportunities to improve processes, workflows, and delivery efficiency
• Support Agile maturity and scaling efforts across the organization
• Ensure compliance with internal standards and regulatory requirements

• Bachelor's degree in Information Technology, Business, or related field
• 4-7+ years of experience in Scrum Master, Project Manager, or hybrid roles
• Strong knowledge of Agile methodologies and traditional project management practices
• Proven ability to lead cross-functional teams and deliver complex projects
• Experience managing multiple initiatives in a fast-paced environment
• Excellent communication, facilitation, and leadership skills
• Experience with tools such as Smartsheet, Jira, Azure DevOps, or similar platforms

Preferred Qualifications

• Scrum certification (CSM, PSM)
• Project Management certification (PMP, CAPM, or equivalent)
• Experience in healthcare, corrections, or regulated industries
• Familiarity with enterprise software, EHR systems, or IT service management
• Experience supporting Agile transformations or hybrid delivery models

Working Environment

• Corporate office setting in Birmingham, AL
• Highly collaborative, cross-functional environment
• Fast-paced with evolving priorities and strategic initiatives

**This is not a remote position.

Why Join NaphCare?

NaphCare is one of the largest providers of healthcare services to correctional facilities throughout the US and we are growing. If you have never considered a career in correctional healthcare, now may be the time. In addition to competitive salaries and generous employee benefits, we strongly support career advancement within the company.

NaphCare Benefits for Full-Time Employees Include:

• Health, dental & vision insurance that starts day one!
• Prescriptions free of charge through our health plan, beginning day one!
• Lowest Cost Benefits!
• Employee Assistance Program (EAP) services
• 401K and Roth with company contribution that starts day one!
• Tuition Assistance
• Referral bonuses
• Term life insurance at no cost to the employee
• Generous paid time off & paid holidays
• Free continuing education and CMEs

Equal Opportunity Employer: disability/veteran

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