Director of Talent Development

The Director of Learning & Development leads the credit union's learning strategy, ensuring training programs, systems, and leadership development efforts support business goals, employee growth, and future readiness. In this role, you'll help build a culture of continuous learning, strong leadership, and high performance across the organization.

You'll be leading a talented learning team and create meaningful development opportunities across the organization-from leadership and technical training to coaching, change management, and knowledge-sharing. Your work will help strengthen our culture, support innovation and compliance, and prepare our workforce for what's next.

Your day might include:

Leadership

• Providing direct oversight of the Learning & Development Manager and indirect oversight of the broader L&D team
• Partnering with cross-functional talent development professionals to foster innovation, ownership, and continuous improvement
• Serving as a thought partner to People & Culture Services and business leaders by providing insights on performance, talent, and business needs
• Building trusted relationships across the organization and acting as a collaborative partner

Program

• Executing a learning and talent strategy that supports employees from new hire orientation through their full career lifecycle
• Establishing effective governance for training systems and programs with clear roles, responsibilities, and measurable business outcomes
• Using data and analytics to identify development needs, measuring program effectiveness, and inform decision-making
• Evaluating and managing vendors that support training and education initiatives

Training Function

• Leading the design and development of leadership and coaching programs
• Overseeing new employee and leader orientation, Leadership U, and change and leadership development programs for leaders at all levels
• Implementing a coaching program that prepares and certifies others to deliver training content
• Collecting and analyzing data to improve leadership coaching effectiveness

Innovation and Change

• Staying current on emerging learning trends, systems, and talent development practices to bring proven ideas to the organization
• Partnering with stakeholders and change management practitioners to develop effective change plans and training approaches
• Identifying ideas and improvements that save time, reduce costs, or increase value for the organization
• Evaluating the impact of implemented improvements and opportunities

What you bring to the team:

• Bachelor's degree in training/development, Human Resources, Organizational Development, Organizational Psychology, Business or related field
  • Relevant experience may be substitute, year for year, for academic achievement
• Four (4) years in a leadership role with responsibility for direct supervision of leaders
• Four (4) years of designing, facilitating and scaling learning programs and interventions for leadership level with one year of the four being in digital learning platforms
• A combination of Seven (7) years' practical experience in designing, developing and facilitating adult training and leadership development programs including measuring effectiveness
• Three (3) years' practical experience in consulting or partnering with leaders to implement change or overcome opportunities in their business units
• Five (5) years of practical experience using adult learning theory, instructional design and evaluations
• Two (2) years minimum of demonstrated administrative experience with learning management systems
• Practical experience integrating multi-media into courses and familiarity with tools used to produce training solutions (Articulate, Captivate, Canva, Digital audio and video editing software, etc.)
• Knowledge of industry education trends and best practices

Bonus Points if you have:

• Two (2) years of Change Management in any combination of creating/delivering change training, creating change plans, and/or managing change efforts or a certified Change Practitioner
• Storyline, Storyline 360 or Adobe Captivate authoring tool experience
• Experience in the financial services or fintech sector
• Certifications in any of the following areas:
  • Prosci Change Management
  • DEI trained facilitator
  • Leadership Development Training
• Cornerstone Learning Management system experience
• Demonstrated experience delivering training and/or coaching to executive level audiences (Chief, Senior VP, VP)
• Experience delivering Diversity, Equity and Inclusion training courses and/or programs
• Master's degree in training/development or organizational development/behavior

Competitive base pay: $155,268.65 - $232,902.98 annually, dependent on relevant qualifications, plus an annual discretionary incentive plan and benefits package

• The target starting pay for this position is $155,268.65- $ 194,4085.81 annually, typically within the first half of the range. Actual offers will be based on individual qualifications relevant to the role and will not take an applicant's pay history into account.

• The range above allows our employees room for growth through annual merit and other pay increase during their tenure in the position.
  

Where we're located: 330 Union Ave, Olympia WA. Employee must reside and perform all work in the state of Washington. This is a hybrid position that blends working in-office and from home. Works onsite in Olympia Headquarters at least two (2) occasions per week, Wednesdays and one other day per week, with flexibility to report onsite more often for business needs.

Working from home/hybrid requirements:

• Reliable, high-speed home internet connection
• Private, confidential workspace, away from distractions and other people
• Suitable desk/surface and desk chair

When you'd work: Monday through Friday 8:30 am to 5:30 pm, full-time minimum 40 hours per week, with scheduling flexibility to meet service needs for this exempt position.

Perks: Here are a few benefits and perks we offer:

• Medical, Dental, Vision, and Life Insurance with Premiums paid by WSECU
• Full-Time Regular employees accrue general leave and sick leave, on a monthly basis
• Part-Time employees accrue general leave, on a monthly basis
• 11 Paid Holidays
• Employer paid Long Term Disability & Long-Term Care plan for Full-Time employees
• Employer paid Long Term Care plan for Part-Time employees
• 401(K) with 8.5% Contribution by WSECU to begin 1st quarter after 1 year of service
• Paid Volunteer Leave
• Tuition Assistance
• Employee Assistance Program & Employee Discounts
• And, you get to work with some awesome people!

WSECU was named to the Forbes Best-In-State Credit Unionlist in 2025, making us the only credit union in Washingtonto earn this recognition five years in a row!

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We champion our employees' unique differences because we believe diversity is critical to the success of our members and the communities we serve. We're proud to provide a workplace based on equality and do not discriminate based on race, color, religion, creed, national origin, ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, or any other legally recognized protected basis under federal, state or local law.

Accommodations are available for applicants with disabilities. If you are an individual with a disability and require a reasonable application to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact 360-754-2118 or email us for assistance.