Under general supervision, supports patient meal service operations by preparing, assembling, delivering, and cleaning food service equipment and areas.
Ensures efficient tray line operations while maintaining high standards of food safety, sanitation, and customer service.
Essential Functions
Prepare, assemble, and deliver patient meal trays according to established procedures Work assigned tray line/POD positions, including hot server, builder, and checker Set up tray line workstations with utensils, containers, and supplies for meal service Monitor food quality and temperatures; report issues to appropriate staff Deliver food carts and trays to patient units; retrieve and transport after meal service Deliver meals to various departments as needed (e.g., Emergency Department, Blood Bank) Operate in dish room and truck room areas, including loading/unloading dish machines and organizing soiled trays and dishes Clean, sanitize, and maintain food trucks, tray line areas, equipment, refrigerators, and workstations Restock supplies and break down stations after meal service Sweep, mop, and remove trash to maintain a clean and safe work environment Follow all food safety, sanitation, and regulatory standards, including The Joint Commission guidelines Maintain patient confidentiality and provide excellent customer service
Knowledge, Skills, and Abilities
Knowledge of food service operations, including line set-up and temperature requirements Knowledge of food preparation techniques, presentation standards, and quality control Ability to safely operate cleaning equipment and use sanitation supplies Ability to follow routine verbal and written instructions with attention to detail Ability to read, write, and communicate effectively Ability to understand and adhere to safety and sanitation procedures Ability to lift, move, and handle heavy items as needed Basic knowledge of inventory control and ordering of supplies and equipment Skill in preparing and cooking a variety of food items in a fast-paced environment Education
High School Diploma or Equivalent preferred
Can this role accept experience in lieu of a degree?
Yes
Licenses and Credentials
Experience
Food service experience 1-3 years required 4:15 PM-8:15PM; 2 days Off- 3 Weekends On Minimum Starting Pay: $17.71 Physical Requirements
Standing Frequently (34-66%) Walking Frequently (34-66%) Lifting Occasionally (3-33%) Carrying Occasionally (3-33%) Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Stooping Occasionally (3-33%) Feeling Constantly (67-100%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%)
The General Hospital Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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Massachusetts General Hospital
$17.71 - $24.28
Jun 27, 2026