Senior Full Stack Engineer

Are you ready to make a significant impact at a leading financial services organization? Aquent is seeking a talented individual to join a dynamic team dedicated to innovation and transforming the industry. Here, your innovative thought will meet creative problem-solving, empowering you to challenge the status quo and contribute to cutting-edge solutions that shape the future of customer and internal technology. This is a pivotal opportunity to drive the creation and enhancement of custom application solutions, directly influencing how the organization supports its customers and internal teams.

As a key contributor, you will be at the forefront of developing, maintaining, and enhancing custom application solutions for internal teams and business partners. You will play a crucial role in discovery sessions, solution architecture, and technical documentation, ensuring seamless knowledge transfer across engineering teams. Utilizing your expertise in database and web development, coupled with strong programming language skills, you will deliver impactful solutions that drive efficiency and innovation.

Please note that this position is W-2 only and is not open to C2C arrangements.

Key Responsibilities:

• Design technical solutions based on business requirements, conducting discovery sessions, integrating multiple dissimilar environments, and implementing leading-edge technologies.
• Utilize programming languages (Angular, Javascript) to create and maintain custom voice applications, web portals/intranets, and dashboards.
• Investigate complex technical issues and collaborate with partnering personnel to resolve them effectively.
• Work within an Agile framework to provide estimates and deliver new product functionality in a timely and efficient manner.
• Provide third-tier support for internal support organizations to troubleshoot and resolve complex implementation issues.
• Prioritize work effectively and meet tight deadlines when required.
• Consult with business partners to provide technical direction for business requests.
• Collaborate with professional services resources to understand and implement new technologies, frameworks, and architectures.
• Manage multiple projects of varying size and technical complexity.
• Maintain a focus on details without losing sight of the bigger picture.
• Provide clear and accurate documentation, as well as training to other team members as needed.

Must-Have Qualifications:

• Bachelor's degree in Engineering, Computer Science, or a related field.
• Understanding of leading contact center technology platforms.
• Knowledge of Telecommunications, VoIP, computer networks design, and overall ability to configure basic network infrastructure components: TCP/IP routers, proxies, load balancers, and troubleshooting.
• Minimum 3-5 years of technical, hands-on experience with a focus on various digital technologies and solutions.
• Understand requirements specific to deploying IP telephony across both Cloud, LAN, and WAN architectures.
• Ability to perform knowledge transfers to other team members.
• Ability to write clear and concise engineering and architecture implementation documents.
• Ability to analyze and evaluate code issues and make decisions within general parameters under broad supervision.
• Ability to deliver training material to support staff.

Nice-to-Have Qualifications:

• Experience with Java/JavaScript, HTML, Python, Angular framework, C, C++, SDK & XML (SCXML/VXML).
• Proficiency in Angular and understanding of/experience in SQL, VB.NET, & HTML/CSS.

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About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match.

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.