Key Account Manager, Interventional Spine - Northeast

As a privately-owned, biopharmaceutical company, Ferring pioneers and delivers life-changing therapies that help people build families and live better lives. Our independence helps us cultivate an entrepreneurial spirit and long-term perspective that enables us to achieve growth and scale, while remaining agile and true to our 'people first' philosophy. Built on a 70-year plus commitment to science and research, Ferring is relentless in its pursuit of science that drives powerful discoveries and therapies to help people build families, stay healthy, and stand up to the world's oldest enemy: disease.

With Ferring, you will be joining a recognized leader, identified as one of "The World's Most Innovative Companies" by Fast Company, and honored by Fortune with inclusion on its "Change the World List," for addressing society's unmet needs. Ferring US is also Great Places to Work Certified, distinguishing it as one of the best companies to work for in the country.

Position Summary

At Ferring we are on a mission to bring forward innovation in the treatment of radicular leg pain due to lumbar disc herniation. We are building a team of individuals to launch a novel biologic product that, if approved, would be an only-in class intradiscal intervention for patients suffering from this condition.

The Key Account Manager (KAM) will serve as the primary commercial interface for strategic high-volume pain management, interventional spine, and ASC network accounts.

This role is essential to driving pull-through, access optimization, and procedural adoption. The KAM will work cross-functionally with sales, market access, medical affairs, and payer teams to ensure sites-of-care are equipped, trained, and enabled for timely uptake.

Key Responsibilities

Account Strategy & Execution

• Identify and address account-level opportunities and barriers for product adoption, including workflow, coding, reimbursement, and patient identification
• Develop, execute and own customized account plans to secure and sustain access at priority ASCs, IDNs, and outpatient spine practices
• Serve as a key liaison for cross-functional coordination, including field sales, medical science liaison, and reimbursement field teams
• Support execution of value-driven access strategies including site readiness assessments, buy-and-bill modeling, and formulary processes

Provider & Site Enablement

• Facilitate account onboarding to ensure each stakeholder understands injection training, storage/handling, and J-code/misc. J-code / buy-and-bill pathways
• Engage with administrative decision-makers (e.g., ASC Directors, Procurement Leads, Revenue Cycle Managers, C-suite/D-suite leaders) to establish value proposition, facilitate adoption and streamline product onboarding
• Ensure effective dissemination of promotional and non-promotional materials that support adoption and address the customized needs of each account.
• Support procedural scheduling and diagnostic-to-injection pathway optimization across key institutions

Pull-Through & Reporting

• Monitor utilization, track order patterns, and proactively address procedural or reimbursement friction points
• Collaborate with analytics and sales operations to report on account performance versus forecast and share insights into national planning
• Identify opportunities for geographic or network expansion and contribute to demand forecasting for the broader region

Key Account Manager, Interventional Spine

Location: Field-Based, U.S. Regional Coverage

Travel: 50-70%

Ferring is a place where you can do your best work. A place where you're empowered to speak up, work together, share innovative ideas, and feel safe knowing your voice is heard. Joining Ferring gives you the opportunity to be a part of a culture that is Accountable, Collaborative and Entrepreneurial.

Qualifications

• Bachelor's degree required; MBA or relevant postgraduate degree preferred
• Minimum of 5 years of experience in account management, including health systems, IDNs and/or large group practices
• Established relationships within key accounts and across sites of care, specifically pain or interventional spine focused outpatient procedural practices, hospital outpatient and other related outpatient settings.
• Minimum of 2 years of demonstrated success in buy-and-bill markets, strong preference for launch experience, especially for procedure-based treatments
• Previous experience in specialty pharmaceutical or medical device sales and/or sales management required.
• Deep understanding of provider reimbursement (CPT/J-code), payer policy, specialty distribution, and C-Suite value proposition
• Strong interpersonal, analytical, and project management skills; experience in matrix collaboration required