IT Applications Liaison

The IT Applications Liaison supports the information technology of the assigned clinical departments. Responsibilities include the coordination of technological requirements of the department and the development of workflow and infrastructure to support the information technology roadmap. This position collaborates and communicates with operational, clinical, and other information technology departments regarding existing and proposed information technology needs.

The liaison will assist the clinical departments and information technology partners (IT leadership, clinical chairs and department staff) to support the department's clinical, research and administrative application environments. The liaison partners with project teams and departments to develop technology assessments, cash flow worksheets, requirements and project plans and will assist in the management of projects from design to deployment.

The liaison is a technical leader with a high degree of knowledge in the overall field and recognized expertise in specific areas; problem-solving frequently requires analysis of unique issues / problems without precedent and / or structure. May manage programs that include formulating strategies and administering policies, processes, and resources; functions with a high degree of autonomy.

As a technical leader in clinical applications, applies advanced professional concepts and extensive industry knowledge to lead and / or work on medium to large projects of broad scope and complexity. May be recognized expert of an area of focus of business in clinical applications.

Apply By Date: 7/27/2026 by 11:59pm

Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position

• Bachelor's degree in health care information technology, computer science, or related area, and / or equivalent combination of experience / training.
• 7 years of experience in healthcare information technology
• Working knowledge of total computer environment including hardware, operating system software and application software.
• Ability to work independently, set priorities, organize work and meet deadlines.
• Ability to exercise independent judgment and personal initiative and accept responsibility for decisions and actions.
• Effective facilitation of collaborative decision-making.
• Strong documentation skills and proficient in administrative software (word processing, spreadsheets, visual presentation such as PowerPoint, Visio, etc.)
• Broadly encompassing or highly in-depth knowledge of 1-2 areas of focus in clinical applications specialty area(s).
• Knowledge of operations, systems and functions, including planning, design, development, implementation, user support and training, maintenance, quality assurance, and system testing and evaluation.
• Ability to exercise tact and diplomacy in working with others to secure necessary information and cooperation from UCDH Leaders, staff and vendors.
• Demonstrated high level of knowledge and experience with respect to technologies appropriate to the healthcare, research and education industry.
• Ability to integrate the understanding of the department's goals and objectives, commitments and projections within a service-oriented healthcare environment.

Preferred Qualifications

• Ability to apply advanced problem-resolution skills to highly complex issues, quickly diagnose problems, and develop, test, and implement appropriate and effective solutions in a timely manner.
• Advanced interpersonal communication skills to effectively train, support, and collaborate productively with clinical users and key stakeholders at all professional and technical levels.
• Advanced written and verbal communications skills, to convey highly-technical information and instructions to all levels of clinical users and staff in a specific, clear, and concise manner.
• Advanced analytical skills and expertise in documentation and reporting, with the ability to apply metrics, plan and implement testing systems, collect and analyze performance data, and produce substantive reports and analyses for leadership use.
• Advanced ability to serve as a technical leader and information resource, and to work collaboratively with key personnel and leadership, providing guidance and recommendations on systems, improvements, upgrades, and industry advances and trends.
• Demonstrated high level knowledge of the total computer environment including hardware, operating system software and application software with respect to technologies appropriate to the healthcare industry.
• Demonstrated skill, knowledge, and ability to consistently, effectively, and efficiently perform technical support of complex distributed information systems with minimal direction.
• Ability to work independently, while encouraging collaboration with departmental subject matter experts, other IT staff and vendors. Displays judgment required knowing when to escalate resolution of a critical production problem.
• Excellent interpersonal and communication skills. Ability to express ideas assertively, clearly and concisely both verbally and in writing.
• Analytical skills to effectively comprehend complex network, administrative and fiscal information; and ability to absorb such information to make timely and thoughtful decisions.
• Ability to plan and strategize for future departmental needs.
• Knowledge of data privacy procedures and regulations and ability to deal with highly confidential, security and financial matters.
• Proactive with the ability to function independently in a fast-paced, deadline-driven work environment and serve as a resident expert.
• Responsible for personal and professional development to ensure continued growth, development, and ability to assist with leading the organization and staff into the future with the development of technology trends.
• Application of appropriate methods and tools to the systems development life cycle as related to informatics.
• Applies knowledge of organizational strategies, business operations, and end-user requirements to develop system design.

Key Responsibilities

• 50% - RELATIONSHIP and SOLUTION MANAGEMENT, APPLICATION ANALYSIS
• 30% - HIGH-LEVEL PROGRAM MANAGEMENT
• 20% - TECHINCAL MANAGEMENT

Department Overview

IT Applications is a group of departments in the Information Technology Division supporting clinical, operations, research, and administrative software applications at UC Davis Health for clinicians, staff, faculty, students, and patients.

IT Applications leverages partnerships with other divisions to optimize and maintain enterprise-wide vendor applications used by operational and clinical departments.

POSITION INFORMATION

• Salary or Pay Range: $8,533.33 - $16,866.67
• Salary Frequency: Monthly
• Salary Grade: 257
• UC Job Title: CLIN APPLICATIONS PROFL 4 HX
• UC Job Code: 006372
• Number of Positions: 1
• Appointment Type: Staff: Career
• Percentage of Time: 100%
• Shift (Work Schedule): Day, 8am-5pm
• Location: UCDHAS Building (HSP165), Rancho Cordova
• Union Representation: HX-Healthcare Professionals
• Benefits Eligible: Yes
• This position is hybrid (mix of on-site and remote work)

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.

If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html

• High quality and low-cost medical plans to choose from to fit your family's needs
• UC pays for Dental and Vision insurance premiums for you and your family
• Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
• Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Access to free professional development courses and learning opportunities for personal and professional growth
• WorkLife and Wellness programs and resources
• On-site Employee Assistance Program including access to free mental health services
• Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
• Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
• Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here

Physical Demands

• Standing - Occasional Up to 3 Hours
• Walking - Occasional Up to 3 Hours
• Sitting - Frequent 3 to 6 Hours
• Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
• Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
• Bending/Stooping - Occasional Up to 3 Hours
• Squatting/Kneeling - Occasional Up to 3 Hours
• Twisting - Occasional Up to 3 Hours
• Reaching overhead - Occasional Up to 3 Hours
• Keyboard use/repetitive motion - Frequent 3 to 6 Hours

Mental Demands

• Sustained attention and concentration - Frequent 3 to 6 Hours
• Complex problem solving/reasoning - Occasional Up to 3 Hours
• Ability to organize & prioritize - Frequent 3 to 6 Hours
• Communication skills - Frequent 3 to 6 Hours
• Numerical skills - Occasional Up to 3 Hours
• Constant Interaction - Frequent 3 to 6 Hours
• Customer/Patient Contact - Frequent 3 to 6 Hours
• Multiple Concurrent Tasks - Frequent 3 to 6 Hours

Work Environment

UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.

Requires supporting clinical systems in various hospital locations, clinics and outlying buildings. Must be able to work extended and/or flexible hours, weekends or evenings to meet critical project deadlines and support mission critical clinical systems. May require working in clinical and patient care areas. Requires supporting clinical systems in various hospital locations, clinics and outlying buildings.

Special Requirements - Please contact your recruiter with questions regarding which activities apply by position

• This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment
• This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

A Culture of Opportunity and Belonging

At UC Davis, we're committed to solving life's most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.

As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

To view the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere

To learn more about our background check program, please visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks