Administrative Support Associate

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Winston-Salem State University ( WSSU) is a distinguished institution that combines academic excellence, community engagement, and a commitment to fostering student success. We are proud to be North Carolina's only university to earn the distinguished designation of Opportunity College by the Carnegie Classifications of Higher Education and the American Council on Education ( ACE). WSSU is dedicated to preparing students for leadership roles through rigorous programs in health sciences, business, education, and the humanities. Known for its supportive environment, the university fosters a close-knit community that nurtures both professional and academic excellence.

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The Department of Biological Sciences at Winston-Salem State University invites applications for an Administrative Support Associate. The department is one of the University's largest undergraduate teaching units, serving biology majors, students in STEM and health sciences programs, and those completing general education requirements. The Administrative Support Associate serves as the department's primary administrative and operational support professional, coordinating a broad range of academic, financial, personnel, and operational functions. Preference will be given to candidates with experience in higher education and a background in biology, another natural science, or a science-based academic environment.

Responsibilities of the Administrative Support Associate include:

The Department of Biological Sciences is one of the University's largest undergraduate teaching departments. The department provides instruction for biology majors, supports STEM and health sciences programs, and offers biology courses that fulfill general education requirements. Faculty are engaged in teaching, scholarship, undergraduate research, academic advising, mentoring, and service, advancing the University's mission of student success, academic excellence, and community engagement.

WB Atkinson Science Building, Room 414

High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

N/A

Our agency supports second-chance employment for individuals who were previously incarcerated, or justice-involved. We invite all potential applicants to apply for positions for Which they may be qualified.

Please Note:
* A criminal background check will be conducted on the candidate finalist prior to the offer of employment.
* If it is determined that no applicants meet the minimum competency, education, and experience requirements, then management may consider other applicants.
* Salary will be determined based on competencies, equity, budget, and market considerations.
* Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered.
* Failure to complete the application completely may result in you not being considered for the vacant position.
* Your application for the position will not be completed until you receive an online confirmation number at the end of the process of applying for a position.
* If you have general questions about the application process, you may contact Human Resources at OHR@wssu.edu. Individuals with disabilities requiring disability-related accommodation in the application and interview process, please call 336-750-2834.

-Processes departmental purchasing, procurement, and vendor payments.

-Manages departmental P-Card transactions and reconciliations.

-Monitors departmental budgets and reconciles Banner financial reports.

-Processes travel authorizations and reimbursements.

-Coordinates contracts, service agreements, and equipment purchases while ensuring compliance with university policies.

-Coordinates the daily administrative operations of the Department of Biological Sciences.

-Provides administrative support to the department chair, faculty, staff, and students.

-Establishes priorities and coordinates multiple projects and deadlines simultaneously.

-Schedules meetings, interviews, events, and departmental activities.

-Develops and maintains office procedures that improve efficiency and continuity of operations.

-Serves as the primary point of contact for faculty, students, visitors, and external stakeholders.

-Responds to inquiries and provides guidance regarding departmental and university procedures.

-Prepares correspondence, reports, and other administrative documents.

-Communicates professionally with university offices and external vendors.

-Coordinates personnel actions, onboarding activities, and faculty support processes.
-Serves as the liaison between the department and Human Resources, Academic Affairs, Finance, Purchasing, Facilities, Information Technology, and other university offices.
-Coordinates faculty searches, meetings, special events, and departmental initiatives.
-Supports instructional and laboratory operations through coordination of administrative processes.

-Maintains confidential personnel, financial, purchasing, and student records.

-Prepares reports and maintains departmental databases.

-Ensures compliance with university record retention policies.

-Assists with documentation for assessment, accreditation, annual evaluations, and other university reporting requirements.

-Independently resolves routine administrative and operational issues.

-Researches university policies and procedures to determine appropriate actions.

-Identifies process improvements that enhance departmental efficiency.

-Refers complex issues to the department chair.