Clerical Assistant 2

Start a bright and engaging career as a Clerical Assistant 2 with the PA Municipal Retirement System. This role lets you support daily operations that help municipalities and members receive clear and accurate service. Your attention to detail strengthens communication and recordkeeping across the agency. Join a team that values organization, professionalism, and steady support.

This role supports essential operational tasks by managing communications, organizing records, and assisting internal staff and members with clear information and timely processing. As a Clerical Assistant 2, you will perform the following duties:

• Communication Handling: Field telephone, email, and fax inquiries, determine service needs, and direct requests to appropriate staff
• Visitor Reception: Greet visitors, monitor entry activity, verify authorization, and maintain accurate sign in records
• Mail Processing: Sort, time stamp, scan, name, and distribute incoming mail and prepare outgoing mail for courier pickup
• Data Verification: Research benefit and payroll information, review pension data, and provide forms or documents when requested
• Operations Support: Process quarterly reports, retirement calculations, Act responses, certificates, and new member enrollments
• Document Preparation: Compile materials for mass mailings, compose reports or correspondence, and track office supply needs

Work Schedule and Additional Information:

• Full time employment, 37.5 hours per week.
• Work hours are 7:45 AM to 4:15 PM, Monday - Friday, with a 1-hour lunch.
• Telework: You may have the opportunity to work from home (telework) part-time, up to 2 days per week after successful completion of the training period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg, PA. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,831 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS
Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

• 711 (hearing and speech disabilities or other individuals).

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.