Systems and Infrastructure Generalist

Located in North Carolina's third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal - helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University's 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.

In support of the mission of UNC Greensboro, the University Registrar's Office fosters student success and cultivates exemplary student experiences for all University constituents related to academic records, policies, and regulations.

Reporting to the Assistant Registrar for Systems and Infrastructure, the Systems and Infrastructure Generalist is a member of the Registrar's Systems and Reporting team and serves within the University Registrar's Office ( URO) as the webmaster, report support, data specialist, and systems technician. This position actively participates in implementing and testing new tools, workflow processes, and strategic initiatives designed to increase departmental effectiveness. The Systems Infrastructure Generalist is primarily responsible for technological, systems, and reporting-running functions within the URO, including their interdependence with university-wide systems, and provides functional support for the Systems and Reporting Team.

In addition to these responsibilities, the Systems and Infrastructure Generalist will be trained in the scribing and maintenance of DegreeWorks, the University's degree clearance and auditing system. Scribing is an essential skill set within the URO and requires a higher level of technical skill, understanding, and ability. The position requires a solid understanding of how to leverage reporting to support student needs and the institution's strategic goals. The Systems and Infrastructure Generalist will also assist in troubleshooting system issues, maintaining system documentation, and supporting the integration of new technologies and processes across the office.