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Victim/Witness Case Manager

Waukesha County Human Resources
$30.32 - $42.11
life insurance, paid time off, sick time
United States, Wisconsin, Waukesha
Aug 13, 2026

SALARY RANGE

$30.32 - $42.11

WORK ASSIGNMENT DETAILS

The Waukesha County District Attorney's Office - Victim Witness Assistance Program is seeking a Victim/Witness Case Manager to join our team. This position provides direct services to crime victims, assists the Victim Witness Director with day-to-day operations of the program, and is a true team leader.

In this position, you will take responsibility for providing all services to victims and witnesses of crime for your own cases, as well as assisting teammates with complex case situations and coverage. You will be an integral part of planning and monitoring case assignments for the program.

While a strong understanding of victims' rights and the justice system are important to this position, the role is about more than laws and statutes. Strong people skills and a dedication to helping others are essential. Our work directly supports the safety of those we help and contributes to the quality of life in our community. We are looking for someone who takes pride in providing knowledgeable and compassionate support, exceptional customer service, and enthusiastic teamwork.

CLASSIFICATION SPECIFICATION

To view the full classification specification for Victim/Witness Case Manager click here.

Minimum Training & Experience Requirements
1. A bachelor's degree from a recognized college or university in social work, counseling, psychology, sociology, or a closely related field.
2. One (1) year of work experience in the field of victim witness, social work, psychology, counseling, or a closely related field.
3. Master's degree in social work, counseling, or a related field, from a recognized college or university may substitute the work experience.

Waukesha County providesa comprehensive compensation and benefits package including excellent health/dental/vision, life insurance, generous paid time off (vacation, 10 holidays, 3 floating holidays, ample accrued sick time that rolls over each year), an exceptional pension plan with employer match and lifetime retirement payment plus an optional tax advantaged 457 retirement savings plan. Amongst many other benefits, employees are recognized and valued through a pay for performance system. Successful candidates will be eligible for performance-based merit increases and non-base performance awards.

Employee well-being is promoted through a balanced work-life culture and through an exceptional employee wellness program that offers a variety of programs and tools to help promote an employee's wellness and health, including an on-site health & wellness clinic.

About Us:
Waukesha County prides itself on operating in a business-like manner and is recognized as a leader delivering high quality services with competence and skill. With our vision of "Leading the Way", we value teamwork and collaboration, ethics and diversity, communication, efficiency and cost savings, innovation, and the wellbeing of our staff and the citizens we serve. Employees are provided professional development opportunities and encouragement to learn and practice continuous improvement and LEAN principles as we regularly ask ourselves "Is there a better way?"

Location:
Located in the City of Waukesha, our campus offers an on-site fitness center, free parking, and easy access to interstate highway systems. Waukesha County offers a perfect blend of urban and rural living where one can enjoy the benefits of quiet rural lake communities or opt for nearby attractions that the greater Milwaukee area offers including vast beach and park systems, public markets, performing arts, music festivals, and sports including the Milwaukee Admirals, Brewers, Bucks, Wave, Marquette University Golden Eagles and the UW-Milwaukee Panthers Basketball programs.

EEO:

Waukesha County is committed to equal opportunity and nondiscrimination in employment and adheres to all Federal, State and County Equal Employment Opportunity laws, policies, plans, rules, regulations and ordinances. The County recognizes and accepts its important leadership role in providing for equal employment/service opportunities. It is the express policy of Waukesha County to promote equal employment opportunity among all who are employed by Waukesha County and who seek employment with Waukesha County.

For further information visit:https://www.waukeshacounty.gov

The County does not sponsor applicants for work visas. Applicants must be currently authorized to work in the United States on a full-time basis.

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