L&D Coordinator

Posting Title: L&D Coordinator
Reports To: Senior Manager, Talent Development
Location: San Jose, CA
Salary Range: $28.00/hour to $41.00/hour

Final determination of a successful candidate's starting pay will vary based on a number of factors, including market location and may vary depending on job-related knowledge, skills, education and experience. The pay scale listed for this position is generally for candidates that meet the specified qualifications and requirements listed on this specific job description. We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs. Our compensation reflects the cost of labor across several US geographic markets.

WHO WE ARE

Since 1954, Cupertino Electric, Inc. (CEI) has been powered by people who've built a reputation for delivering high-profile, complex projects. Real, tangible things that alter the landscape and improve lives. And we've done it with integrity for more than 70 years. We're problem solvers and innovation seekers. We're team players and safety fanatics. And we're proud to be part of Quanta Services (PWR:NYSE), North America's largest employer of skilled craft labor. Because what we do is important, but how wedo it is everything.

THE PEOPLE TEAM
To be a truly great company, you need great people, and you need to put them first. The People Team at Cupertino Electric helps employees create and achieve unlimited possibilities for themselves and the company. With services like internal communications, marketing, talent management, employee relations, and total rewards, the People Team supports the over 4,900+ employees at CEI who safely engineer and build complex commercial, data center and energy projects across the United States.

ABOUT THE ROLE
The Learning & Development (L & D) Coordinator supports the Talent and Operations Development teams. This role plays an important part in preparing and managing training materials, coordinating training logistics, and maintaining accurate training records to support CEI's leadership development initiatives.

The L & D Coordinator assists with the creation, editing, and organization of training content, manages training attendance tracking and calendar coordination, and ensures training documentation is properly maintained within CEI systems. This role requires strong attention to detail, excellent organizational skills, and the ability to support multiple training initiatives simultaneously.

Training Records & Systems Administration

• Provide LMS administrative support to Instructional Designers, Talent Development Partners, and Operations Development teams for the following:
• Upload of eLearning content and other electronic assets
• Develop and generate course completion and learner reports
• Manage Events Calendar ensuring ILT/vILT courses are created and available in a timely manner and registrations and completions are accurately captured
• Manage both employee and leader curriculum ensuring content accuracy is consistently maintained and up to date
• Ensure system hygiene is maintained and that users, assignment groups, courses and curricula are retired in timely manner
• Ensure course completion and attendance records are accurately captured in the LMS and reporting can easily be generated
• Troubleshoot and correct system issues with learners, transcripts, courses, reporting, and any other LMS issues
• Maintain organized digital records of training content and materials for easy retrieval and version control.

Vendor, Resources, & Materials Management

• Upload and manage learner license assignments ensuring learners have access to third party LMS platforms
• Maintain platform hygiene, accurately generate and compile complete, accurate, and simple reports to read
• Manage learner engagement by monitoring platforms and communicating usage to appropriate audiences
• Manage and maintain an organized physical inventory of learner, participant, and facilitator guides, job aids and any other class materials
• Manage and maintain MS Team Channels and membership
• Assist with the creation and production of training materials, including binders, participant guides, handouts, and reference materials.
• Coordinate printing, assembly, and distribution of training materials
• Manage vendor contracts, SOWs/order forms, invoice processing and tracking

Training Event Coordination, Logistics and Support

• Manage class rosters ensuring accurate registration and attendance tracking
• Manage LMS, Outlook, and/or Teams calendar invitations for training sessions and related meetings
• Assist with scheduling training sessions and coordinating room reservations or meeting spaces
• Provide catering coordination and support for training classes as needed.
• Track training and facilitator materials to ensure readiness for scheduled and offsite sessions
• For SJ office onsite training, request room setup, ensuring the proper seating arrangements and all materials are ready for class facilitation
• Able to maintain a flexible in-office schedule to provide class support
• When necessary, provide production support for vILT sessions
• Arrange travel logistics and manage expense reporting as necessary

File & Content Management

• Maintain the structured file management for all training materials, presentations, and resources
• Organize and maintain shared folders and training libraries to ensure materials remain current and accessible
• Assist with version control and updates to training documents and curriculum materials

Reporting & Analytics

• Generate and maintain program dashboards and participation reports
• Produce completion reporting at:
• Program level
• Curriculum level
• Course level
• Track attendance and learner engagement data
• Support reporting accuracy and timely distribution to TD SMEs
• Assist in identifying trends and operational insights within learning data
• Offer suggestions based on observed trends/insights
• Produce ad hoc reports as required

ABOUT YOU

• Learning Management System (LMS) administration
• Training coordination and event logistics
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams) and Power BI
• Employee onboarding and orientation processes
• Problem-solving and critical thinking
• Able to manage multiple priorities and meet deadlines
• Strong organization, prioritization, and time management
• Outstanding attention to details
• Proficient in organization and analysis of simple data sets with various attributes
• Work independently with minimal supervision
• Coordinate multiple training programs simultaneously while meeting deadlines
• Analyze training data to identify trends and opportunities
• Communicate clearly with TD Partners, employees, leaders, and vendors

MINIMUM QUALIFICATIONS
Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

Education: High School Diploma or GED required. Bachelor's degree or equivalent work experience preferred.

Licensure/Certifications: Cornerstone CSOD Administration Certification preferred

Experience:

• Minimum 5 years of administrative or coordination experience, preferably supporting training, operations, or leadership development programs
• Experience supporting corporate training or leadership development programs
• Familiarity with Learning Management Systems (LMS) or similar platforms
• Experience coordinating training events or internal workshops

#LI-SA1

PLEASE NOTE: CEI will never ask for any money or financial information from applicants during the hiring process. To learn more about "job scams" how to avoid them, click here.

CEI is a place where every single person can-and does-have an impact on the work we do and the communities we serve. Here, you can build your own story and grow to your full potential. You can collaborate and celebrate with amazing people. And you'll go home every day knowing you helped contribute to important work that shapes people's lives. Our commercial, data center and energy projects may be complex, but our approach is simple. We build great things and we do it with great people.

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department, program or project needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Cupertino Electric, Inc. (CEI) is proud to be an Equal Employment Opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

Cupertino Electric Inc. aims to make cei.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, please contact us at [emailprotected] or 1-(877)-747-4CEI.