Accounts Receivable Collections Specialist

Galls proudly serves America's Public Safety and Military professionals by combining the broadest selection of uniforms, equipment and solutions in the industry with relentless customer service. With a national footprint of more than 160 locations and over 1,800 associates, Galls is the largest retailer specializing in Public Safety. Over one million Law Enforcement, Firefighting, Emergency Medical, Federal, Military, Corrections, Security, Postal, Public Transportation, and other essential workers each year trust Galls as their service provider.

The right candidate thrives in a fast-paced culture that values strategic communication, teamwork and results. They will be a self-motivated, detail-oriented individual with an eye for automation and process improvement. This position requires strong accounting, analytical, organizational and problem-solving skills as well as the ability to communicate and work with other operational departments.

Essential Duties and Responsibilities

• Contact customers with past due accounts with the goal of collecting the full amount due.
• Resolve invoicing discrepancies and process any necessary adjustments in the accounting system.
• Generating and sending customer invoices and account statements as needed.
• Performing account reconciliations in a timely and accurate manner
• Investigating and resolving any invoicing irregularities or customer inquiries
• Meet or exceed daily customer contact goals.
• Collaborate across multiple operational departments, including Sales, Customer Service and Retail locations, as needed, to ensure all billing issues are resolved in a timely manner.

• 2-3 years of experience with collections, invoicing, and/or accounts receivable
• Proficient in Microsoft Office applications (specifically Excel)
• Knowledge of GAAP and basic accounting principles
• Strong attention to detail with a dedication to accuracy
• Excellent verbal and written communication skills
• Excellent problem solving skills
• Ability to build relationships with clients and internal departments
• High degree of familiarity with accounts receivable functions

EOE/Disability/Veterans