Driver Qualifications Specialist

Location: Jacksonville, FL

Schedule: Onsite Monday - Friday 8-5

Summary:

Supports the onboarding of BCOs, operators, and equipment to help increase capacity. Ensure operator and equipment files meet or exceed Landstar's minimum qualification requirements and comply with Federal Motor Carrier Safety Regulations.

Essential Responsibilities:

• Applicant Review and Qualification:
  
  
  
  • Review consumer reports and preapprove applicants based on Landstar's minimum standards and Federal DOT driver qualification requirements.
  • Conduct background checks and previous employment verifications.
  • Identify consumer reports that may require Adverse Action and notify the appropriate team to begin the process.
  • Conduct phone interviews with applicants to obtain missing or additional information needed to continue the qualification process.
  
  
  
  
• Equipment and Lease Documentation:
  
  
  
  • Review and collect equipment ownership documentation required by the Landstar permit department to ensure equipment leased to Landstar is properly licensed and permitted based on state and federal laws.
  • Execute Landstar independent contractor agreements, statement of lease, and other required equipment lease documents.
  
  
  
  
• Collaboration and Communication:
  
  
  
  • Work closely with other departments, including Permits and Field Office Centers.
  • Communicate with qualification centers as needed, agents, contractors, and drivers by phone, fax, and email regarding file status and other qualification related tasks.
  
  
  
  
• Project Support: Participate in projects as assigned.
• Other duties as assigned

Required Minimum Experience and Education:

• High School Diploma or GED
• 1 year of customer service experience
• 1 year of administrative support experience

Preferred Experience and Education:

• 6 months of experience in the transportation industry
• 1 year of experience with Image Viewer, iSeries and AS400

Knowledge, Skills, and Abilities:

• Ability to analyze and interpret data, apply sound judgment, and make well-supported decisions.
• Strong organizational skills, with the ability to prioritize tasks and work effectively under pressure.
• Strong customer service skills, professional telephone etiquette, and effective oral and written communication skills.
• Working knowledge of Microsoft Word, Excel, and Teams is required.
• Ability to enter data accurately.
• Ability to demonstrate professionalism when working with internal and external partners.

Why work at Landstar?

Landstar is seeking hard-working and dedicated employees committed to exceeding the expectations of those we serve. We employ a highly diverse workforce and welcome employees from all cultures and backgrounds to our team.

Our workplace culture is second-to-none. Landstar provides a safe and professional work environment in which to thrive and grow. We offer competitive compensation, robust benefit plans including affordable medical plans, employer 401(k) match, paid time off, tuition assistance and much more.

If you want to be part of a top-notch transportation company with an emphasis on safety, service, teamwork, and dedication then Landstar is the place for you!

Landstar is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other characteristic protected by federal, state or local laws. Landstar will provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should send an e-mail to employment@landstar.com.

Privacy Policy

Landstar uses application information only for employment related purposes, including background investigations and regulatory compliance. Landstar will not disclose the information to any other person or entity, unless compelled by force of law. Landstar stores your application information on computers operated by Ceridian. This on-line application software is provided by Ceridian under an agreement which specifies that Ceridian will not disclose or make any use of application information stored on its secure servers.