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Job Title
Assistant Vice President, Customer Supply Chain - Drug Division: CPD Operations Location:
Clark, New Jersey Reports To: VP,
CPD Customer Supply Chain Who We Are: For
more than a century, L'Oreal has devoted its energy, innovation, and scientific
excellence solely to one business: Beauty. Our goal is to offer each and every
person around the world the best of beauty in terms of quality, efficacy, safety,
sincerity and responsibility to satisfy all beauty needs and desires in their
infinite diversity. At
L'Oreal Operations, we create innovative, inclusive, and sustainable beauty
together with our business partners by designing, developing, sourcing,
manufacturing, and distributing over 6 billion products globally every year.
We support over 36 brands across four L'Oreal divisions. We are
consumer-oriented, and we act responsibly all along the value chain. What You Will Do: This position supports Supply
Chain and Commercial initiatives for two of our top retailer partners, CVS and
Walgreens. This role plays a
critical role in bridging L'Oreal's supply chain capabilities with our
commercial objectives, specifically leading our strategic partnership with both
retailers. This role focuses on optimizing service levels, driving operational
efficiencies, and fostering strong cross-functional and external relationships
to maximize product availability (ISA and OLA) and support sustainable sales
growth. In order to achieve the above the
position will be responsible for: 1.
Strategic Customer Partnership & External Relations
- Drive Customer Strategy:Develop and execute tailored supply
chain strategies that optimize service levels, OTIF, and trade inventory
while balancing cost-to-serve targets with overall commercial goals.
- Strengthen Retailer Partnership:Serve as a key operational leader for CVS
and Walgreens, establishing strategic category goals, leading long-term
joint initiatives, and influencing external purchasing decisions to
support CPD brands.
- Customer Advocacy:Champion the customer's perspective
within internal teams, embedding a customer-centric mindset and ensuring
requirements shape future operational designs.
2. Supply
Chain Optimization & Operational Excellence
- Process & Technology Enhancement:Identify and champion continuous
improvement initiatives to streamline supply chain activities, enhancing
customer shipments, in stock availability, and online availability (OLA).
- Replenishment Alignment:Lead efforts to align L'Oreal's
operational capabilities with the customer's replenishment strategies to
ensure a responsive, agile supply chain.
- Root Cause & Performance Analysis:Partner with cross-functional teams to
investigate supply chain bottlenecks, conduct root cause analysis, and
execute action plans (including Voice of the Customer and Advantage Survey
feedback).
3.
Cross-Functional Collaboration & S&OP Integration
- Commercial Alignment:Build strong partnerships with internal
stakeholders-including the CPD Commercial GM, Commercial Controller,
Commercial VP, and Commercial Planners-to address challenges and unlock
growth opportunities.
- Forecasting & S&OP Support:Enhance forecasting accuracy by
providing data-driven insights, collaborating with commercial teams, and
aligning customer demand with the Sales and Operations Planning (S&OP)
process.
- Cross-Functional Leadership:Lead meetings and discussions on
customer supply chain topics, providing actionable recommendations to
guide decision-making.
4.
Leadership & Team Development
- Team Guidance:Support, mentor, and guide the Customer
Supply Chain team by setting clear objectives, monitoring performance, and
identifying professional development opportunities. - Culture & Succession:Foster a collaborative, growth-oriented
team culture and build robust succession plans for the immediate team
Required
Qualifications:
- Bachelor's degree required.
- 10+ years' experience in FMCG Supply Chain or equivalent. At least 3 years in a customer-facing role.
- Excellent professional verbal & written communication skills, including being proficient in negotiation skills
- Demonstrated analytical approach to management
of supply chain interface between CPG organization and the customer.
- Ability to influence e2e Supply Chain and
other functions across reporting lines.
- Proven ability to structure and conduct supply
chain analyses with particular emphasis on customer collaborative results.
- Effective in motivating and developing talent
- History of engaging and leading teams while
actively developing talent pipeline.
- Authorization to work in the
United States on a full-time, permanent, ongoing basis is required. No
immigration support/sponsorship offered for this role.
- Being present in the office three
days a week is considered an essential function of all office-based roles
for eligible full-time employees.
This
position requires up to 25% travel domestically. As an integral
part of our culture at L'Oreal, wellness is at our core. We not only offer a
generous Benefits
Package (Medical, Dental, Vision, 401K), we
also offer flexible time off, work from home days, and a pension plan!
Additionally, you will have access to company
perks such as Makeup, Skincare, and Fragrance! Employees receive a stipend for
L'Oreal products as well as VIP Access to L'Oreal's Internal Shop for
Discounted Products, and other perks such as Monthly Mobile Allowance,
discounted gym memberships, and ERGs. Additional Benefits Information As Follows: Salary Range: $147,100-$213,300 (The actual
compensation will depend on a variety of job-related factors which may include
geographic location, work experience, education, and skill level) * Competitive
Benefit Package (Medical, Dental, Vision, 401K, Pension Plan) * Hybrid Work
Policy (3 Days in Office, 2 Days Work from Home) [*please keep only if
applicable*] * Flexible Time Off
(Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time,
Summer Fridays & More!) * Access to Company
Perks (VIP Access to L'Oreal's Internal Shop for Discounted Products, Monthly
Mobile Allowance) * Learning &
Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn
Sessions, Mentorship Programs, & More!) * Employee Resource
Groups (Think Tanks and Innovation Squads) * Access to Mental
Health & Wellness Programs Don't meet
every single requirement? At
L'Oreal, we are dedicated to building a diverse, inclusive, and innovative
workplace. If you're excited about this role but your past experience doesn't
align perfectly with the qualifications listed in the job description, we
encourage you to apply anyways! You may just be the right candidate for this or
other roles! We are an Equal
Opportunity Employer and take pride in a diverse environment. We would love
to find out more about you as a candidate and do not discriminate in
recruitment, hiring, training, promotion, or other employment practices for
reasons of race, color, religion, gender, sexual orientation, national origin,
age, marital or veteran status, medical condition or disability, or any other
legally protected status. If
you are a qualified individual with a disability or a disabled veteran, you may
request a reasonable accommodation if you are unable or limited in your ability
to access job openings or apply for a job on this site as a result of your
disability. You can request reasonable accommodations by contactingUSApplicationAccommodation@support.lorealusa.com. If you need assistance to
accommodate a disability, you may request an accommodation at any time. Our Safe
Together Plan:Your
safety is our highest priority. We will proceed with caution and adhere to
enhanced protection standards to ensure our sites are safe for all employees.
We must all operate with the shared responsibility for each other's health
& safety in mind.
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L'Oreal USA, Inc
$147100.00-$213300.00
flex time, 401(k), remote work
Oct 14, 2026