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Position Title: LTSS Service Care Coordinator - J01107 Work Location: Remote - Illinois (Des Plaines, Skokie, Niles coverage area) Assignment Duration: 6 months, with possibility of extension or conversion Work Schedule: Monday-Friday, 8:00 AM-4:30 PM CT, with a 30-minute lunch. No overtime. Work Arrangement: Remote with field-based member visits. Position Summary: The LTSS Service Care Coordinator will manage HCBS waivers for individuals with physical disabilities and aging-related needs. The individual works from home and is required to have their own car and a valid drivers license to visit member's in their home to conduct health risk assessments, create care plans and service plans. Key Responsibilities:
Conduct health risk assessments during in-home member visits.
Create care plans and service plans.
Coordinate care and provide follow-up assistance.
Complete necessary documentation and phone calls.
Meet minimum monthly contact requirements.
Maintain caseload compliance to meet contractual deadlines.
Complete documentation within 2 business days from the contact.
Pass monthly audits with a score of 90% or above.
Complete internal audit remediation within 14 days of receiving audit notification.
Follow all processes, policies and procedures.
Meet all deadlines provided.
Qualifications & Experience:
Requires a Bachelor's degree and 1 year of related experience.
Must meet one of the following qualification pathways:
Must have field-based LTSS care coordinator experience managing HCBS waivers.
Must have a personal vehicle and valid driver's license.
Must reside within a 30-minute drive of Des Plaines, Skokie or Niles, Illinois.
| Candidate Requirements |
| Education/Certification |
Required: Requires a Bachelor's degree and 1 year of related experience.
Physically Disabled/Elderly
Candidate must meet one of the 3 following criteria:
1. RN licensed in Illinois.
2. Bachelor or Master's Degree prepared in human services related field. Bachelor's degree in Human Services related field defined as: Child, Family and Community Services, Early Child Development, Guidance and Counseling, Home Economics- Child and Family Services, Human Development Counseling, Human Service Administration, Human Services, Master of Divinity, Pastoral Care, Pastoral Counseling, Psychiatric Nursing, Psychiatry, Psychology, Public Administration, Rehabilitation Counseling, Social Science, Social Services/Social Work or Sociology.
3. LPN with one (1) year experience in conducting comprehensive assessments and provision of formal service for the elderly |
Preferred: N/A |
| Licensure |
Required: None required |
Preferred: N/A |
Years of experience required: At least 1 year
Disqualifiers: No experience as a field based LTSS care coordinator managing HCBS waivers
Additional qualities to look for: |
- Top 3 must-have hard skills stack-ranked by importance
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1 |
time management/organization
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| 2 |
self-motivated |
| 3 |
Problem solver |
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