Enterprise Data Analyst

Greenwood Industries is a leading provider of custom building envelope solutions, including commercial roofing, architectural metal, waterproofing, masonry, maintenance, and historic restoration.

Through our growing family of market-leading specialty contractors, we continue to expand our expertise and regional reach across the Northeast. When you join the Greenwood family of brands, you'll find a culture that puts family and craftsmanship first, while offering a rewarding career and professional growth.

The Enterprise Data Analyst will work with executives, branch managers, and functional leaders to understand Greenwood's business and turn its data into trusted reporting, meaningful insights, and better decisions. You'll use your experience in business analysis, stakeholder engagement, and hands-on dashboard development to proactively identify reporting needs, help define useful performance measures, translate business questions into clear requirements, validate results, and help users apply those insights.

Greenwood's planned analytics environment includes Fivetran for connecting source data and Snowflake for data warehousing, with reporting delivered through Power BI and a managed analytics platform. The Analyst will work with internal technology teams and external analytics or engineering partners, as applicable, to deliver reporting and develop a practical understanding of the data and business logic behind the results.

You must be capable of independently building and maintaining Power BI dashboards using data available through Greenwood's Snowflake and Fivetran environment, while also contributing effectively within a managed analytics platform. Direct experience with Snowflake and Fivetran is preferred, but comparable experience and a demonstrated ability to learn new platforms are welcome.

As Greenwood grows through acquisitions, this role will help establish consistent metrics and reporting across divisions and branches. This role is on-site in Worcester, MA.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this position.

Key Responsibilities:

Business Understanding and Stakeholder Engagement

• Independently engage executives, branch managers, and functional stakeholders to understand operations, business objectives, and the information needed to make decisions.
• Lead discovery conversations to identify reporting gaps, clarify business questions, and distinguish essential information from less valuable reporting requests.
• Translate stakeholder needs into documented dashboard requirements, KPI definitions, calculation rules, and acceptance criteria.
• Recommend reporting approaches that connect financial and operational performance to business priorities.
• Maintain a reporting and analytics backlog, with priorities approved by the CIO or designated leader.
• Present findings clearly and confidently, explaining trends, exceptions, and business implications to technical and nontechnical audiences.

Dashboard Development and Analytics Delivery

• Design, develop, validate, and improve executive dashboards and operational reporting, working independently and with internal teams or external partners as appropriate.
• Create and enhance dashboards, metrics, and analyses within Greenwood's selected analytics and reporting platforms.
• Independently develop and maintain reports and dashboards using available enterprise datasets, including data held in Snowflake.
• Use reporting tools and platform capabilities to prepare data, establish relationships, and create calculations needed for analysis.
• Perform ad hoc analysis to answer business questions, investigate performance, and identify opportunities for improvement.
• Create clear visualizations that allow users to compare results, understand trends, and explore supporting detail.
• Document dashboard purpose, metric definitions, data sources, refresh expectations, and known limitations.

Data Validation and Platform Collaboration

• Serve as Greenwood's primary day-to-day analytics contact for business stakeholders, internal technology teams, and external delivery partners.
• Develop a working understanding of how data moves from Greenwood's enterprise applications through Fivetran and Snowflake into dashboards and reports.
• Explain business requirements and source-data context to technical teams, and participate in reviewing proposed solutions.
• Reconcile reporting results against source systems and established business records, working with knowledgeable business stakeholders to confirm accuracy.
• Investigate discrepancies and coordinate resolution with business owners, application owners, IT, and delivery partners.
• Support routine configuration and monitoring of managed data connections and reporting refreshes, coordinating technical assistance when needed.
• Help identify appropriate reporting access and data sensitivity requirements in accordance with company policies.
• Maintain documentation and knowledge transfer so Greenwood retains an understanding of its reporting environment.

Adoption and Enterprise Growth

• Train users to navigate dashboards, interpret metrics, and incorporate reporting into management routines.
• Gather feedback, monitor usage, and recommend improvements that increase reporting usefulness and adoption.
• Support analytics pilots through use-case definition, requirements gathering, testing, feedback, and evaluation against agreed success criteria.
• Support acquisitions and application changes by documenting reporting needs, identifying differences in local definitions, and validating consolidated results.
• Promote consistent enterprise metrics while recognizing legitimate differences in business operations.

Required Qualifications:

• 5+ years of relevant experience in data analytics, business intelligence, reporting, or business analysis with hands-on dashboard and analytical responsibilities.
• Demonstrated ability to independently build and maintain Power BI dashboards and reports, including data preparation, relationships, visualizations, and practical use of DAX calculations.
• Experience analyzing data from ERP, CRM, HRIS, construction, or field service applications, such as NetSuite, Salesforce, Dayforce, or Procore.
• Bachelor's degree in Data Analytics, Information Systems, Business, Finance, Computer Science, or a related field, or an equivalent combination of education and experience.
• Experience working directly with business stakeholders to define requirements and deliver reporting that supports decisions.
• Ability to understand financial and operational processes and translate them into meaningful metrics and analyses.
• Experience validating reports, reconciling results, and investigating data discrepancies.
• Working understanding of how enterprise applications, data integration tools, cloud data warehouses, and reporting platforms work together.
• Strong communication and presentation skills, including the ability to explain analytical findings to executives, branch managers, and nontechnical users.
• Demonstrated ability to initiate conversations, lead discovery sessions, ask effective questions, and build productive relationships.
• Ability to work independently, manage competing priorities, exercise sound judgment, and follow through on commitments.
• Strong analytical and problem-solving skills with close attention to accuracy and detail.
• Demonstrated ability to learn unfamiliar business processes, applications, and analytics platforms.

Preferred Qualifications

• Experience working with Snowflake or a comparable cloud data warehouse.
• Familiarity with Fivetran or comparable managed data integration tools.
• Experience working with managed analytics platforms or external analytics and data engineering partners.
• Familiarity with reporting on job profitability, labor utilization, sales performance, backlog, or branch performance.
• Experience supporting multi-location organizations, acquisitions, or enterprise application implementations.
• Familiarity with data governance, metric definitions, data lineage, and reporting access controls.

During the first six months, the Enterprise Data Analyst will be expected to:

• Develop a practical understanding of Greenwood's operations, enterprise applications, and analytics environment, including Snowflake, Fivetran, and the selected reporting platforms.
• Establish relationships with key stakeholders and document their reporting and decision-making needs.
• Create a prioritized reporting backlog with clear requirements and agreed metric definitions.
• Deliver initial executive dashboards for the CEO and executive team, collaborating with internal teams and external partners as appropriate.
• Coordinate business validation of initial reporting and document key calculations, sources, and limitations.
• Establish user training and feedback practices that support adoption and continuous improvement.
• Participate in analytics platform evaluation and pilot activities if aligned with the position's start date.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this position.

At Greenwood, our benefits prioritize your health, financial security, and overall well-being:

• Medical Coverage through Blue Cross Blue Shield with No Deductible
• 401(k) Retirement Plan with Company Match
• Generous Paid Time Off - Vacation, Sick, and 10 paid company holidays
• Company-Paid Short-Term and Long-Term Disability Insurance
• Comprehensive Blue Cross Dental and Vision Insurance
• Pre-Tax Flexible Spending Accounts (FSA)
• Employee Assistance Program (EAP)

The salary and benefits represent what is expected for this role at the time of posting. Compensation offered may be influenced by a variety of factors including work experience, qualifications, industry experience, market and business considerations, and internal equity, among other factors.

Greenwood Industries is an Equal Opportunity Employer. We consider all qualified applicants for employment regardless of race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.