Inside Sales

Owens Pump & Equipment is a manufacturer's representative and equipment supplier specializing in municipal and industrial water and wastewater equipment throughout the Pacific Northwest. We work with municipalities, contractors, engineers, and industrial customers to provide quality equipment and technical solutions.

We are looking for a motivated, detail-oriented individual to join our team as an Entry-Level Inside Sales

This is an excellent opportunity for someone interested in developing a career in technical sales or has interest in mechanical equipment. Previous experience in pumps or water and wastewater equipment is not required. We are willing to train the right person.

Key Responsibilities

• Respond to customer inquiries by phone and email in a professional and timely manner.
• Prepare customer quotations, proposals, and pricing for equipment, parts, and services.
• Process customer orders, purchase orders, and related documentation.
• Communicate with manufacturers and vendors regarding pricing, availability, lead times, and technical information.
• Assist customers with identifying replacement parts and selecting equipment.
• Follow up on outstanding quotations, orders, and customer requests.
• Maintain accurate customer records, quotations, and sales information using company software and CRM systems.
• Assist with order tracking, shipping coordination, and delivery updates.
• Review product literature, specifications, and technical documentation to develop product knowledge.
• Provide general administrative and operational support to the sales team.
  
  

Qualifications

• High school diploma or equivalent required; additional education or technical training is a plus.
• Strong communication skills, both written and verbal.
• Good organizational skills with attention to detail.
• Comfortable using computers, email, Microsoft Office, Adobe, and learning new software.
• Basic math skills and an ability to work with pricing and calculations.
• Ability to manage multiple tasks and prioritize responsibilities.
• Positive attitude, dependable work ethic, and willingness to learn.
• Ability to work independently and collaborate with a small team.
• Previous customer service, sales, mechanical, or industrial experience is helpful but not required.
  
  

What We're Looking For

The ideal candidate is someone who takes initiative, enjoys solving problems, and is comfortable working with customers and vendors.

We value individuals who are reliable, organized, and willing to take ownership of their work. An interest in mechanical equipment, engineering, construction, or technical products is beneficial.

We are more interested in finding the right person with a strong work ethic and willingness to learn than someone with extensive industry experience.

Training & Career Development

Owens Pump & Equipment Will Provide On-the-job Training Covering

• Water and wastewater equipment and applications.
• Product identification and basic equipment selection.
• Manufacturer product lines and technical resources.
• Quotation preparation, purchasing, and order processing.
• Customer relationship management and sales software.
• Technical sales support and customer service.
  
  

This position offers opportunities for increased responsibilities and advancement into technical inside sales, project coordination, or outside sales as experience and product knowledge develop.

Compensation & Benefits

• Competitive compensation based on experience.
• Paid time off, 401K, Medical and Dental are available.
• On-the-job training and professional development.
• Opportunity for long-term career growth.