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New

Lead Casher

SP+
United States, Kansas, Kansas City
Nov 12, 2026

Lead Casher






Requisition ID
2026-65972


Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : Location

US-KS-KANSAS CITY


Location Name

84572 - (M) TUKHS - VALET


Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : Address 2

2060 W 39TH AVE


Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : City

KANSAS CITY


Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : State/Province

KS


Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : Postal Code

66103-2943

JobLocation_Header
KANSAS CITY KS United States

Position Type (Portal Searching)
Full-Time and Part-Time

Category (Portal Searching)
Parking Operations



Overview

Who we are The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive . We are pioneering the Recognition Economy - a future where mundane repetition disappears and being known unlocks access, comfort, and belonging everywhere you go . From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical . The future isn't coming; it's here, and we need builders, innovators, and problem solvers to help us create it .

Who you are Metropolis is seeking a Lead Cashier to serve as the frontline anchor of our facility operations, driving seamless customer experiences and operational precision across every shift . In this role, you will mentor cashier personnel, coordinate lane coverage, and safeguard financial integrity by auditing cash-handling procedures, balancing shift reconciliations, and operating parking revenue control systems . Partnering closely with supervisors and facility management, you will champion operational velocity, resolve customer escalations with poise, and maintain high standards of service across all lanes and payment touchpoints .


Responsibilities

What you'll do
    Lead daily shift operations, setting a positive operational standard while coordinating lane allocations, shift assignments, and staff break schedules to maintain smooth traffic flow
  • Train, mentor, and coach frontline cashiers on standard operating procedures, customer service standards, safety guidelines, and equipment operation
  • Process cash, credit, debit, and validation payments accurately using cash registers, fee computers, and automated parking access revenue control systems (PARCS)
  • Audit and verify cashier starting banks, mid-shift drops, and end-of-shift cash and validation reconciliations in compliance with cash-handling security policies
  • Resolve complex customer service escalations, fee disputes, and gate or ticket malfunctions, escalating critical facility issues to management as necessary
  • Calculate parking fees, issue receipts, compute manual fee adjustments during system outages, and manage lost ticket forms, exception logs, and non-revenue transaction records
  • Compile, audit, and deliver shift reconciliation reports, vehicle counts, occupancy logs, and bank deposit packets for facility accounting
  • Monitor parking booths, entry and exit lanes, and customer intercoms to ensure prompt, courteous assistance and a clean, safe, fully stocked operational environment
  • Provide hands-on cashiering support during peak volume periods or staffing shortages to maintain lane velocity
  • Operate company vehicles or shuttles on facility property when required by location operational needs and execute special operational projects as assigned


Qualifications

What we're looking for
  • High school diploma or equivalent (GED)
  • 1+ years of experience in cashiering, customer service, or parking operations
  • Experience leveraging AI tools to transform static workflows into responsive, high-output processes
  • Demonstrated proficiency in mental arithmetic, balancing cash registers, and reconciling multi-transaction ledger sheets
  • Proficiency with POS systems, credit card processing terminals, fee computers, and basic computer applications such as spreadsheets and facility management software
  • Valid state-issued driver's license with an acceptable driving record
  • Flexibility to work varied shifts based on operational needs, including mornings, evenings, overnights, weekends, and holidays
  • Proven communication, leadership, and conflict-resolution skills with the ability to defuse tense customer situations and support shift teams
  • Strong critical-thinking and problem-solving abilities to follow detailed operating procedures and handle operational anomalies calmly
  • Ability to sit, stand, bend, walk between lanes, and lift or move up to 25 pounds across active operational environments
While not required, these are a plus
  • Prior experience acting in a lead, supervisory, or keyholder capacity


Location

US-KS-KANSAS CITY
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