| Requisition ID |
2026-65972
|
Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : Location
|
US-KS-KANSAS CITY
|
Location Name
|
84572 - (M) TUKHS - VALET
|
Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : Address 2
|
2060 W 39TH AVE
|
Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : City
|
KANSAS CITY
|
Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : State/Province
|
KS
|
Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : Postal Code
|
66103-2943
|
JobLocation_Header |
KANSAS CITY KS United States
|
Position Type (Portal Searching) |
Full-Time and Part-Time
|
Category (Portal Searching) |
Parking Operations
|
Overview
Who we are
The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive
. We are pioneering the Recognition Economy - a future where mundane repetition disappears and being known unlocks access, comfort, and belonging everywhere you go
. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical
. The future isn't coming; it's here, and we need builders, innovators, and problem solvers to help us create it
.
Who you are
Metropolis is seeking a Lead Cashier to serve as the frontline anchor of our facility operations, driving seamless customer experiences and operational precision across every shift
. In this role, you will mentor cashier personnel, coordinate lane coverage, and safeguard financial integrity by auditing cash-handling procedures, balancing shift reconciliations, and operating parking revenue control systems
. Partnering closely with supervisors and facility management, you will champion operational velocity, resolve customer escalations with poise, and maintain high standards of service across all lanes and payment touchpoints
.
Responsibilities
What you'll do
Lead daily shift operations,
setting a positive operational standard while coordinating lane allocations,
shift assignments,
and staff break schedules to maintain smooth traffic flow
-
Train,
mentor,
and coach frontline cashiers on standard operating procedures,
customer service standards,
safety guidelines,
and equipment operation -
Process cash,
credit,
debit,
and validation payments accurately using cash registers,
fee computers,
and automated parking access revenue control systems (PARCS) -
Audit and verify cashier starting banks,
mid-shift drops,
and end-of-shift cash and validation reconciliations in compliance with cash-handling security policies -
Resolve complex customer service escalations,
fee disputes,
and gate or ticket malfunctions,
escalating critical facility issues to management as necessary -
Calculate parking fees,
issue receipts,
compute manual fee adjustments during system outages,
and manage lost ticket forms,
exception logs,
and non-revenue transaction records -
Compile,
audit,
and deliver shift reconciliation reports,
vehicle counts,
occupancy logs,
and bank deposit packets for facility accounting -
Monitor parking booths,
entry and exit lanes,
and customer intercoms to ensure prompt,
courteous assistance and a clean,
safe,
fully stocked operational environment -
Provide hands-on cashiering support during peak volume periods or staffing shortages to maintain lane velocity -
Operate company vehicles or shuttles on facility property when required by location operational needs and execute special operational projects as assigned
Qualifications
What we're looking for
-
High school diploma or equivalent (GED) -
1+ years of experience in cashiering,
customer service,
or parking operations -
Experience leveraging AI tools to transform static workflows into responsive,
high-output processes -
Demonstrated proficiency in mental arithmetic,
balancing cash registers,
and reconciling multi-transaction ledger sheets -
Proficiency with POS systems,
credit card processing terminals,
fee computers,
and basic computer applications such as spreadsheets and facility management software -
Valid state-issued driver's license with an acceptable driving record -
Flexibility to work varied shifts based on operational needs,
including mornings,
evenings,
overnights,
weekends,
and holidays -
Proven communication,
leadership,
and conflict-resolution skills with the ability to defuse tense customer situations and support shift teams -
Strong critical-thinking and problem-solving abilities to follow detailed operating procedures and handle operational anomalies calmly -
Ability to sit, stand, bend, walk between lanes, and lift or move up to 25 pounds across active operational environments
While not required, these are a plus
Location
|