Managed Care Specialist
Duration - 6 Months
Location - Nashville, Tennessee, 37243 (Hybrid)
Shift - Mon- Fri , 8 am - 4.30 pm
N
ote - Candidate should be able to commute to the office when required.
Work Arrangement & Training Requirements
Our client, provides its workforce with a hybrid work environment. Most positions offer a combination of work-from-home and in-office arrangements, depending on the position, department, and business needs.
Training may last up to 6 weeks and will be scheduled in advance.
Training may be conducted virtually or in the office, depending on supervisor requirements.
Contractors must attend training every day to develop the required proficiency.
No preplanned PTO will be approved during training weeks.
All candidates MUST be local to Middle Tennessee and able to commute to the client's office in downtown Nashville, TN, as needed.
Key Responsibilities
Determine individual and family eligibility for the client's care programs.
Assist in coordinating and communicating schedules with internal and external clients.
Conduct client interviews, collect facts and information, and compile case data to provide recommendations to an attorney.
Manage casework in a timely manner, including proper documentation and case resolution.
Provide legal research, analyze legal papers, and draft legal documents. Accurately document findings.
Work efficiently and effectively across multiple databases to extract information.
Attend workgroup meetings and participate in discussions.
Assist the leadership team as necessary.
Requirements & Skills
Must have a Bachelor's or Associate's degree.
Background in Paralegal Studies is a plus.
Previous work experience in a legal environment is a plus.
Customer service or call center experience is a plus.
Proven technical skills, including Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, etc.
Excellent time management skills, with the ability to prioritize work and meet specific deadlines with minimal supervision.
Excellent verbal and written communication skills.
Strong attention to detail and ability to adhere to deadlines.
Strong time management, note-taking, email organization, and distribution skills.
Critical thinking and problem-solving abilities.
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