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Managed Care Specialist

Spectraforce Technologies
United States, Tennessee, Nashville
Nov 12, 2026


Managed Care Specialist

Duration - 6 Months

Location - Nashville, Tennessee, 37243 (Hybrid)


Shift - Mon- Fri , 8 am - 4.30 pm

N ote - Candidate should be able to commute to the office when required.
Work Arrangement & Training Requirements

Our client, provides its workforce with a hybrid work environment. Most positions offer a combination of work-from-home and in-office arrangements, depending on the position, department, and business needs.




  • Training may last up to 6 weeks and will be scheduled in advance.



  • Training may be conducted virtually or in the office, depending on supervisor requirements.



  • Contractors must attend training every day to develop the required proficiency.



  • No preplanned PTO will be approved during training weeks.



  • All candidates MUST be local to Middle Tennessee and able to commute to the client's office in downtown Nashville, TN, as needed.




Key Responsibilities


  • Determine individual and family eligibility for the client's care programs.



  • Assist in coordinating and communicating schedules with internal and external clients.



  • Conduct client interviews, collect facts and information, and compile case data to provide recommendations to an attorney.



  • Manage casework in a timely manner, including proper documentation and case resolution.



  • Provide legal research, analyze legal papers, and draft legal documents. Accurately document findings.



  • Work efficiently and effectively across multiple databases to extract information.



  • Attend workgroup meetings and participate in discussions.



  • Assist the leadership team as necessary.




Requirements & Skills


  • Must have a Bachelor's or Associate's degree.



  • Background in Paralegal Studies is a plus.



  • Previous work experience in a legal environment is a plus.



  • Customer service or call center experience is a plus.



  • Proven technical skills, including Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, etc.



  • Excellent time management skills, with the ability to prioritize work and meet specific deadlines with minimal supervision.



  • Excellent verbal and written communication skills.



  • Strong attention to detail and ability to adhere to deadlines.



  • Strong time management, note-taking, email organization, and distribution skills.



  • Critical thinking and problem-solving abilities.



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