Description
Responsibilities:
- Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
- Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relations
- Responsible for the overall supervision and management of the Security Operations in the absence of the Director of Public Safety and the Security Shift Manager
- Assist in the development of the security team through training, scheduling, conducting evaluations, and issuing corrective action
- Initiate the review of Security Incident Reports
- Oversee the physical security of the casino and company assets
- Responsible for the physical safety of guests, employees, and company assets
- Escort cash, chips, and table drops as needed
- Report any criminal or suspicious activity without hesitation
- Ensure the department adheres to all regulatory, departmental, and Company policies and procedures
- Communicate any violations of Company policies and procedures as well as any regulatory requirements
- Safeguard the overall integrity of gaming
- Perform other duties as assigned
Additional Benefits:
Qualifications:
- Must be 21 years of age or older
- Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
- High school or equivalent required
- College or military education preferred
- Prior security, safety, or loss prevention experience preferred
- Must have excellent customer service skills
- Strong organizational, planning, and supervisory skills are required
- Must have open work availability to work nights, weekends, and holidays
Physical Demands:
- Frequently required to walk, run, kneel, stretch, push, twist, bend, and lift.
- Requires visual acuity to perform close-up activities and peripheral oversight
- Requires manual dexterity to conduct repairs on slot machines
Qualifications
Experience
Must have open work availability to work nights, weekends, and holidays (required)
Strong organizational, planning, and supervisory skills are required (required)
Must have excellent customer service skills (required)
Prior security, safety, or loss prevention experience preferred (required)
College or military education preferred (preferred)
High school or equivalent required (required)
Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board (required)
Must be 21 years of age or older (required)
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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