Simulation Operations Specialist, Center for Simulation & Innovation (College of Medicine, Phoenix)

The Center for Simulation & Innovation is a multi-disciplinary experiential learning center that mirrors in-hospital acute care settings. The CSI team works cohesively to deliver state-of-the art clinical simulation training activities that support the innovative educational needs of the medical school and related healthcare and community partners. Be sure to watch the videos on our website to get a better idea of who we are and how we contribute to the mission of the College. Please take a quick tour of the CSI to learn more: Center for Simulation & Innovation.

Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here.

Simulation Technology Support and Management:

• Maintains, operates, and supports simulation equipment and technologies, including setup, testing, troubleshooting, quality assurance, and teardown.
• Manages CSI inventory system to assure par levels are met by maintaining accurate inventory of simulation supplies and equipment. Orders and restocks supplies as needed.
• Analyzes equipment, supply, and utilization data to prepare reports, strategize, and provide recommendations to CSI leadership and staff for event planning, resource allocation, purchasing, and budgeting.
• Interfaces with UA IT and external vendors regarding the implementation of new technology solutions for the CSI.
• When applicable, operates and manages all software associated with a simulation modality, to include any associated A/V solutions. Utilizes the learning management system to support simulation activities. Performs pre-simulation activities including programming patient scenarios and digital video recording.

Simulation Event Support and Management:

• Manages the CSI scheduling systems and reservation forms to ensure staffing and event reservations are complete for all events. Tracks updates across multiple platforms to inform staff, faculty, and budgeting by event.
• Supports end-to-end set up and tear down responsibilities within the CSI to assure excellent event execution.
• Provides on-demand, live support for all simulation events and stakeholders.
• When applicable, directs hourly staff activities and special projects, including set up, tear down, and some event instruction. Supports event pre-brief sessions with staff, faculty and students on assigned events/courses.
• Participates interactively in high fidelity events as a Simulation Operator, operating manikins behind the glass during live events.
• Communicates with leadership, faculty, staff, students, and clients to provide clear, timely and accurate counsel, problem solving assistance, and answers to simulation and equipment related questions.
• Supports and leads CSI tours and community outreach events by guiding participants through simulation stations and demonstrating the value of hands-on, experiential learning.

Subject Matter Expert:

• Serves as the subject matter expert for simulation technologies, providing consultation, technical guidance, and recommendations regarding implementation, utilization, and operational best practices.
• Independently evaluates simulation operations and develops new approaches, standards, and implementation methodologies to improve program effectiveness and technology utilization.
• Schedules and trains staff, learners, and facilitators to support preparedness and event success.
• Conducts medical simulation equipment training sessions. Provides appropriate feedback, mentoring, documentation and recommendations.
• Develops, implements, and periodically revises operational policies, standards, and procedures governing simulation technologies and laboratory operations.
• Provides guidance and support to external clients on CSI resources, simulation equipment, and the planning and implementation of simulation activities.

Research and Development:

• Designs, fabricates, and repairs 3D-printed task trainers and simulation models, producing low-cost alternatives to commercial products and restoring damaged equipment to service.
• Supports student scholarly projects by providing technical guidance, prototyping assistance, and simulation resources for research, posters, and publications.
• Researches and evaluates medical simulation technologies and educational tools, recommending equipment upgrades and new technology adoption.
• Contributes to peer-reviewed publications, abstracts, and conference presentations on CSI simulation technology, task trainer development, and innovative educational methods.

Knowledge, Skills & Abilities:

• Strong communication and presentation skills with the ability to work effectively with individuals at all levels.
• Strong analytical, problem-solving, and organizational skills.
• Leadership skills and ability to work independently and as part of a team.
• Ability to develop creative solutions and manage multiple priorities in a fast-paced environment.
• Knowledge of basic sciences.

This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.

• Bachelor's degree or equivalent advanced learning attained through professional level experience required, and;
• Minimum of 5 years of relevant work experience, or equivalent combination of education and work experience.

• Simulation experience and/or simulation certification.
• Project management skills.
• Experience providing technical support for networks, hardware, and software.
• Experience communicating and training technical concepts to non-technical staff.
• Experience in academic medicine or higher education.

Office of Talent Acquisition

talent@arizona.edu

Application: The online application should be completed in its entirety. Blank or missed information may be considered an incomplete submission.

Cover Letter: Should clearly indicate how your skills and professional employment experience meet the Minimum and the Preferred qualifications (if applicable).