Field Solutions and Implementation Manager

POSITION SUMMARY

The Field Solutions and Implementation Manager is responsible for leading and/or assisting with new business launches, stabilizing existing operations, fill in for site leadership roles and service contract auditing.

ESSENTIAL FUNCTIONS

Accountable for compiling and reporting the status of the operations to multiple stakeholders. This includes assessing the operations, auditing, gap analysis with recommendations for improvement, implementation and managing the operation until stabilization.
• Escalating concerns and gaps as needed to the proper stakeholder(s).
• Assisting and/or delivering on prescribed Launch/Start-up methods.
• Reviewing launch lessons learned and refinement of the launch program through means of continuous improvement.
• Creating or assist with creating standard work for the Launch Program and operations.
• Assist with and/or manage launch/start-up of multiple maintenance operations throughout DSUS.
• At times will need to dig in and fill the role of a Site Leaders whereby performing the tactical responsibilities of that role to include but not limited to the below:
  • Managing the training of Site Leaders, Technicians and other personnel to ensure minimum essential skill sets are attained prior to site launch.
  • Leading new management through the start-up of a site and ensuring that the site is fully staffed, trained, on boarded, and set up for success by the targeted launch dates.
  • Following through post launch to ensure the site is transitioned to the Regional Manager (sustainability team) seamlessly.
  • Ensuring alignment with site operations management, and other key stakeholders to ensure the site is launched efficiently and effectively.
  • Stepping in where necessary to provide coverage in the absence of Site Leadership.

BASIC QUALIFICATIONS

• Bachelor's degree in related discipline,
• 5+ years of project management experience.
• 5+ years of maintenance operations experience.
• Extensive Microsoft Office experience.
• Ability to travel to various North American locations is required.

PREFERRED QUALIFICATIONS

• Project Management experience.
• Auditing experience is a plus.
• Prior experience or use of Lean/Six Sigma.
• Prior experience in training and development.
• Ability to organize and manage multiple tasks simultaneously.
• Strong knowledge in project development methodology, clear verbal and written communication skills, has the ability to handle daily activities in a dynamic environment and drive deliverables.
• Ability to identify project risks, develop risk mitigation and contingency plans, and implement action plans to reduce or eliminate project risks.

ADDITIONAL SKILLS & ABILITIES

• Ability to maintain confidentiality
• Excellent communication, organizational and interpersonal skills
• Ability to influence and persuade management level employees
• Ability to communicate to interpret and explain written and statistical data to a wide range of audiences.
• Excellent problem solving skills
• Ability to convey difficult and challenging information to managers.
• Attention to detail a must.
• Ability to work unsupervised
• Ability to manage time and prioritize work.

Computer Skills:

Basic Requirements:

• Microsoft Office Suite (Word, Excel, Contract redline/tracking, Power Point), E-Mail, scanning and copying equipment.

Preferred Requirements:

• Microsoft Projects

Other Requirements:

Basic Requirements:

• Must have and maintain a valid driver's license and be insurable under the Company's insurance policy
• Must be able to comply with the companies Drug and Alcohol policy.
• Promoting and conducting good housekeeping practices
• Dedicated to supporting production by working in a safe, customer focused manner
• Must be able to read, write, speak and understand English

Preferred Requirements:

• None