Temporary Regent Lounge Servers, The Statler Hotel

Cornell University's Statler Hotel is looking to hire experienced servers for a temporary assignment in our Regent Lounge Lobby Bar. The Regent Lounge is located inside the Statler Hotel just off the main lobby and in the center of all the goings on at the hotel. It's the place where campus friends come together for happy hour, the gathering place for Cornell sports enthusiasts to meet up before or after events, and offers the best bites, beers and well-crafted cocktails on campus. Earn an hourly rate plus tips!

This is a temporary assignment with opportunity to apply for a regular role when available.

These roles pay $10.00 - $12.82/hour plus tips. Hourly rate determined by employment status and experience.

Your role as a Temporary Regent Lounge Server:

Servers should have previous customer service experience and be comfortable talking to guests as well as their fellow team members. Servers should be able to manage multiple tables at a time and ensure guests' needs are being met. Servers should be comfortable working in a high-volume environment, with the ability to multi-task while maintaining a positive demeanor. Servers should have a basic understanding of food and beverage items, including a wide variety of alcoholic offerings. Basic knowledge of beer, wine, spirits and cocktails is required. In addition, servers must understand and be comfortable with handling different payment methods and as well as cash and credit card transactions. These duties must be performed following our service standards and maintained throughout a shift.

Server Duties include:

• Take food and beverage orders from guests dining in the lounge (paying attention to special requests, dietary restrictions, allergens, and responsible serving of alcohol)
• Manage multiple tables at one time and maintain our service standards.
• Ensure that we get payment for each table and understand the different payment methods that are accepted and how each works
• Perform all other duties needed to assist the restaurant (polish silverware, run food, fold napkins, restock stations, reset tables, etc.)
• Train new staff as assigned by management

Required Qualifications:

• Prior serving experience strongly preferred
• Alcoholic beverage knowledge strongly preferred
• Ability to anticipate customer needs required
• Ability to work in a fast-paced environment required
• Ability to multi-task and manage time efficiently required

Cornell Employee Benefits:

This position is NOT eligible for benefits.

The Statler Hotel & The Nolan School of Hotel Administration:

Located in the heart of a vibrant Ivy League campus, the Statler Hotel is part of Cornell University's Nolan School of Hotel Administration and is the gateway to Cornell University for many visitors. Inspired by curiosity, the humble spirit of Upstate New York, and the scenic beauty of the Finger Lakes region, the Hotel has earned the dual distinction as the area's only AAA Four Diamond Award-winning property and the Ivy League's only "teaching hotel." With 153 rooms, the Statler Hotel is a full-service property with a conference center, four restaurants and over 16,000 square feet of meeting and banquet facilities.

The Cornell Peter & Stephanie Nolan School of Hotel Administration is the premier school for hospitality education in the world. As an integral part of the Cornell SC Johnson College of Business, the school is leading the world in teaching and researching the business of hospitality-marketing, finance, real estate, operations, and more, all applied to the world's largest and most exciting industry. Top faculty, industry leaders, alumni, and students work together to generate new knowledge for the hospitality industry and form the premier network that shapes the industry every day.

Our Statler Family:

We area team of hospitality professionals who proudly lead the premiere collegiate lifestyle hotel, welcoming the world to the cherished gathering place for those who love Cornell University. We challenge thinking, while connecting and cultivating people. Our actions are driven by a collective aspiration to build a culture of collaboration, celebration and excellence. Our mission is to provide uniquely crafted experiences through personalized connections that will inspire future leaders who will change the world of hospitality.

Apply Today!

This position is part-time temporary, based in Ithaca, NY. If interested in applying, we welcome you to include a cover letter and resume with your application to highlight your interest and experience for the position.

No sponsorship or relocation allowance available for this position.

Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty and staff of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply.

Familiarize yourself with Cornell's COVID-19 workplace guidance as well as the university's COVID-19 services and information.

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Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

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Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty, and staff to all identities and backgrounds. We encourage individuals from underrepresented and/or marginalized identities to apply.