Critical Systems Manager

Altice USA
United States, Texas, Lubbock
Dec 02, 2024
Optimum Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We areOptimum! Job Summary This role uses advanced skills to oversee and manage preventative maintenance and corrective repairs in a Head End operation. Oversight of electrical and mechanical systems, including but not limited to: UPS systems, generators, chillers, Electrical Distribution, HVAC systems, Building Management Systems (BMS) systems, Work Tickets, and Change management. Responsibilities Development and implementation of specifications, bidding documents, plans and procedures covering mechanical engineering, maintenance operations and project oversight. Administration of service subcontracts and on-site evaluation of quality levels and competitive costs. Controlling and overseeing the utilization of maintenance and operations personnel across facility lines to assure optimum use of resources as peak workload, absenteeism or special needs occur. Continued evaluation of all phases of Head End operations to enhance the efficiency of the operation and to maximize cost effectiveness. Selection, supervision, development, and training of all subordinate engineering and maintenance personnel. Inspection and assurance to see that all vacant spaces are maintained in a clean and occupant ready condition. Development of annual operational plans tied to Altice's business plans including individual quarterly goals and objectives approved by the Senior Management. Reviewing and approving plans for project and repair work. Regularly and systematically analyze and appraise the effectiveness of operations under his/her control; ensuring that policies are observed, and that prompt corrective action is taken as needed. Supervising and training all critical systems employees in proper safety procedures. Qualifications A minimum of 4 years of work experience in critical infrastructure supporting data centers or Head Ends Operations: Previous experience working in data center/ Head End environments, understanding of data center/ Head end protocols and standards. Electrical Systems: Hands-on experience with UPS systems, generators, and electrical distribution systems. Mechanical Systems: Experience with chillers, HVAC systems, and other cooling solutions common in data centers. Building Management Systems (BMS): Familiarity with BMS interfaces, troubleshooting, and optimization. Understanding of ticketing and Change Management Systems Safety: Familiarity with safety protocols, especially those concerning electrical systems. Driver's License: A clean and valid driver's license. Communication Skills: Strong oral and written communication skills, along with excellent organizational abilities. Software Proficiency: General proficiency in office software applications. Physical Requirements: Ability to use safety equipment and follow safety protocols to maintain a safe working environment. Occasional physical activities such as climbing, kneeling, crouching, or crawling may be required, and the ability to lift and/or move up to 70 pounds occasionally. At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements. 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