TEMPORARY PARKING AND TRANSPORTATION FINANCIAL PROGRAM MANAGER

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Job Title: Parking and Transportation Financial Program Manager

Job #: 73182

Position Base: Oakland, CA

UC OFFICE OF THE PRESIDENT

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DEPARTMENT OVERVIEW

The Business Resource Center (BRC) aims to build a strong foundation for UCOP financial operations, allowing departments to focus on their core duties. Our goal is to standardize procedures and controls to ensure maximum service to departments, as well as efficient, controlled and compliant transaction processing for administrative functions. BRC staff strive to provide excellent service while demonstrating accountability to stakeholders, including the Regents and the public.

POSITION SUMMARY

This is a TEMPORARY position within our Temporary Office of the President Staffing (TOPS) program (duration of 1+ years).

We're excited to introduce this new key position within our CAAP team: the Parking and Transportation Financial Program Manager. This role is essential in overseeing and optimizing UCOP's comprehensive parking and transportation services.

The Program Manager will be responsible for the end-to-end management of this critical operational area, including:

• Budget development and financial oversight
• Accounting and financial reporting
• Vendor and supplier relationship management
• Administration of employee payroll deductions
• Ensuring IRS tax compliance for transportation benefits

As a new role, the incumbent will be responsible for developing and documenting internal and external procedures and making recommendations for how the program can be improved.

This position demands a unique blend of financial acumen, operational expertise, and a commitment to service excellence. The ideal candidate will streamline processes, enhance program efficiency, and ensure seamless experiences for UCOP community members utilizing parking and transportation services.

By joining our high-performing CAAP team, the Parking and Transportation Financial Program Manager will play a crucial role in supporting UC's mission through effective resource management and innovative solutions in campus mobility.

KEY RESPONSIBILITIES

35% Program Management

• Oversee and manage daily operations of the pre-tax commuter benefits program for the Office of the President employees. Develop and maintain database to track employee requests to add, change or discontinue benefits. Ensure these requests are implemented timely and correctly
• Develop and implement strategic plans to improve program efficiency and effectiveness. Develop marketing plans, including program highlights, commuter benefits management, and alternative and sustainable transportation programs
• Establish key performance indicators and monitor program success
• Customer Service and Communications: Serve as primary point of contact for parking and transportation inquiries. Develop and implement communication strategies to inform UCOP community about services and changes. Address and resolve complex customer issues
• Continuous Improvement: Stay informed about industry best practices and emerging trends in parking and transportation management. Identify and implement process improvements and innovative solutions. Lead change management efforts related to program enhancements
• Sustainability and Alternative Transportation: Promote and develop alternative transportation options (e.g., carpooling, biking, public transit). Collaborate with sustainability teams to align parking and transportation programs with UC's environmental goals

40% Financial Management

• Manage highly complex program budget, including forecasting, tracking expenses, and revenue analysis
• Apply advanced financial services and accounting concepts to oversee highly complex accounting processes related to parking and transportation services. In addition, process supplier invoices, and identify and process corrections to the general ledger
• Ensure accurate financial reporting and compliance with UC policies, IRS regulations, and other laws and regulations that are associated with parking/transportation benefits
• Payroll and Benefits Administration: Oversee employee payroll deductions for parking and transit benefits. Manage the administration of pre-tax transportation benefit programs. Coordinate with HR and payroll teams to ensure accurate processing
• Prepare regular reports on program performance, utilization, and financial status, including monthly reports to program participants allowing them to track usage. Conduct data analysis to identify trends and opportunities for improvement. Present findings and recommendations to leadership
• Applies advanced financial services and accounting concepts to perform highly complex technical analyses and reconciliations

15% Knowledge Management and Process Documentation

• Develop, implement and maintain comprehensive programmatic and financial transaction processes and procedures, documenting both internal workflows and external interactions in detail. This documentation serves as the foundation for a streamlined, efficient program by:

- Ensuring consistency and continuity in operations

- Facilitating knowledge transfer and cross-training among team members

- Enabling swift onboarding of new personnel

- Providing a clear audit trail for compliance purposes

- Identifying opportunities for process optimization and automation

10% Vendor and Contract Management

• Manage relationships with parking operators, transportation service providers, and technology vendors
• Engage Local Procurement to negotiate and administer contracts, ensuring service level agreements are met
• Evaluate and select new vendors as needed to support the program

MINIMUM QUALIFICATIONS

• Mandatory Parking and/or Transportation professional experience
• Advanced knowledge of financial or accounting concepts, policies and procedures, as well as related accounting and regulatory compliance requirements
• Advanced knowledge of organization and systemwide financial processes and procedures. UC or higher education preferred, but equivalent experience in the private sector qualifies
• Advanced skills in the use of Excel, including advanced formulas, VLOOKUP, and pivot tables
• Analytical skills sufficient to develop and implement financial data management and reporting systems, including databases
• Strong interpersonal skills and ability to work effectively across the organization at all levels
• Skills in project management, leadership, and process re-design
• Advanced knowledge and understanding of internal control practices and their impact on protecting University resources
• Advanced leadership skills to provide guidance, coaching and mentoring to professional and support staff within the department and across the organization
• Service orientation, ability to multi-task effectively in a varied, high-volume environment, managing competing priorities; uses sound judgment and decision making, critical thinking, creative problem solving, and effective verbal and written communication skills. Understands the importance of balancing compliance with service excellence

PREFERRED QUALIFICATIONS

• Smartsheet experience preferred, including the use of forms, automations, and project management functionalities

WORK EXPERIENCE

• Minimum of 8 years of experience in program and financial management related to parking and transportation.

EDUCATION

• Bachelor's degree in related area and/or equivalent experience/ training

SPECIAL CONDITIONS

This position is eligible for a hybrid work arrangement. The person hired will be required to reside within California and will be required to report to work onsite at UC's Office of the President (UCOP) located in Oakland, CA.

SALARY AND BENEFITS

The University of California, Office of the President, is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs It is not typical for an individual to be offered a salary at or near the top of the salary grade for a position. The full salary range shows the growth potential for this position,

Job Title: Financial Services Analyst 4

Payroll Title: FINANCIAL SVC ANL 4

Job Code: 004629

Salary Grade: Grade 23

PayScale/ budgeted hourly range: $42.58/hour - $60.54/hour. Salary offers are determined based on final candidate qualifications and experience.

HOW TO APPLY

Please be prepared to attach a cover letter and resume with your application.

APPLICATION REVIEW DATE

The position will be open until filled.

CONDITIONS OF EMPLOYMENT

Background Check Process: Successful completion of a background check is required for this critical position. Background check process at UCOP

Smoke Free Work Environment: The University of California, Office of the President, is smoke & tobacco-free as of January 1, 2014. UC Smoke & Tobacco Free Policy

August 2021 Update: The University of California has issued a policy requiring employees to be fully vaccinated against COVID -19 before physically accessing the University location or programs. Upon hire into a UCOP position, you will be provided detailed instructions on how to comply with this policy including access to the COVID vaccination at no cost. New hires to UCOP who work onsite or will come onsite for any activities at a UCOP or other UC location must comply with this policy within 8 weeks after their start date. The policy allows for employees to request approval for an exception or deferral. UC COVID-19 Vaccine Policy

EEO STATEMENT

The University of California, Office of the President, is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. EEO/AA Employer UC Nondiscrimination Policy

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