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Claims Specialist

Maricopa County
parental leave, sick time, tuition reimbursement
United States, Arizona, Phoenix
225 West Madison Street (Show on map)
May 22, 2025

Posting Date

05/21/25

Application Deadline

05/31/25

Pay Range

$19.75 - $29.00 hourly

Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. This position is eligible for overtime compensation for all hours worked over 40 in the designated workweek.

Job Type

Unclassified

Department

County Attorney

About the Position

Do you have a passion to provide excellent customer service?

Would you like to be part of a team focused on providing financial assistance to crime victims? You can help by becoming a Claims Specialist in our office! We work compassionately with victims to access needed crime related services and process claims to minimize financial barriers to healing.

As a Claims Specialist, you will perform various complex duties while adhering to program rules. You will work directly with crime victims and their families to help support them through the Victim Compensation process to lessen the financial burden that has been placed on them due to the crime. You will also prepare and process specialized documents, provide information, and respond to concerns from the public and other agencies.

Claim your dreams and build your financial career with us today!

About Us

We believe in integrity. We believe in justice for all. We are proud to deliver high-quality prosecution, comprehensive victims' services, crime prevention programs, and more to the residents of Maricopa County. If you would like to utilize your talents and skills to stand up for Maricopa County, apply today, and join our team!

Proud to Offer

  • Work with a greater purpose
  • Tuition reimbursement
  • Exceptional work-life balance
  • Opportunities for growth and development within Maricopa County
  • Low-cost, high-value healthcare for you and your qualifying dependents
  • Paid vacation, sick time, and parental leave
  • Extensive wellness program, including healthcare premium discounts
  • Employee discounts for goods and services
  • Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12.27% monthly contribution rate and includes a 100% employer match on Day 1
  • Learn more atWork With Us | Maricopa County, AZ

We Require

  • Two years of clerical accounting, bookkeeping, or specialized administrative experience
  • High school diploma or GED
  • Post-secondary education may substitute for the minimum experience on a year-for-year basis

We Also Value

  • Experience in medical billing procedures
  • Bilingual skills in English and Spanish

Job Contributions

  • Works directly with victims, community partners, advocates, law enforcement, providers, prosecutors and the public
  • Provides community outreach and assistance
  • Provides supportive services to victims and their families
  • Performs work in adherence to rules governing the compensation program, policies and procedures with accuracy and thoroughness
  • Reviews and summarizes police reports
  • Evaluates information to determine if program criteria is met
  • Submits case and claim materials to the board for review and decision
  • Attends monthly board meetings
  • Assesses practical needs of crime victims and provides resources and referrals
  • Coordinates with attorneys, victim advocates and staff to obtain restitution information on behalf of the program
  • Clearly explain Victim Compensation Program rules and process to victims and service providers
  • Process claims and requests through accurate data entry

Working Conditions

  • High volume, fast-paced office environment
  • Requires long periods of sitting while completing paperwork and computer activities
  • Requires travel to and from job-related locations during the course of a scheduled workday, subject to County policies regarding the use of County vehicles and/or private vehicles used on County business
  • Ability to lift/push/pull/carry up to 20 pounds

Selection Procedure

  • Only the most qualified candidates will be considered

  • Consideration will only be given to candidates who submit online applications

  • Candidates will be contacted primarily through email and their Workday online application profile

  • Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive

Maricopa County is an equal opportunity employer.

Apply Now!

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