Community Health Worker I - Office of Population Health

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The Community Health Worker I reports to the CHW Supervisor. Activities for this position will include, but not be limited to: screening and enrollment for eligible community programs; patient mentorship; patient education; patient follow-up and reinforcement of treatment plan tasks; coordination of appointments and transportation; and patient engagement. The CHW I will foster cohesive relationships with staff and clinical teams, with community partners and with colleagues in the Office of Population Health. This position will work with an interdisciplinary team of physicians, nurses, care managers, social workers and other community health workers to improve health outcomes. The CHW I will be active in community engagement activities to include working with community organizations and assisting with community-based activities. May direct the tasks of volunteers. The CHW I must have reliable daily transportation for work related travel (to and from community site, patient homes, meetings, clinics, etc.). If using personal vehicle for work related travel, the CHW must have appropriate license and insurance.

Full time Days

Requirements:

Education:

• High school diploma or equivalent required. Must be able to speak, read and write in English

Licensure/Certification Required:

• Successful completion of the Maryland state CHW certification program. (or completion within first year of hire)

Knowledge:

• New employees must complete all required training within 30 days of hire unless otherwise noted.
• Familiarity with resources in the Baltimore County region related to health and social stabilization strongly preferred
• Preferred Years of Experience: 1-3 years experience
• Requires working knowledge of social and health issues.
• Familiarity with medical terminology beneficial

Skills:

• Work requires excellent interpersonal and communication skills to efficiently work with diverse groups of community members and to coordinate with team members.
• Work requires some critical thinking skills to effectively assess social/health needs of members and to arrange for appropriate services required to meet those needs.
• Must be able to recognize situations that require professional or clinical intervention.
• Work requires excellent organizational skills, flexibility, and the ability to get things done.
• Must be compassionate and sensitive to diverse situations, results-oriented, a self-starter and capable of making appropriate decisions independently.
• Must be able to enter data on a computer. Must have attitude and skills that facilitate patient engagement in their health care.
• Must have a basic level of customer service responsiveness with telephonic experience.
• Requires the ability to establish and maintain effective working relationships with both internal and external customers.
• Requires analytical skills to effectively address and evaluate the health education needs of customers. Demonstrates ability to work independently and efficiently.

Salary Range: Minimum 18.31 per hour - Maximum 30.24 per hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility.

In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

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Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.